Business Analyst

1 day ago


Portsmouth, United Kingdom hays-gcj-v4-pd-online Full time

Your newpany We’re working with a long-standing transport and logistics business that plays a key role in connectingmunities and supporting tourism and trade across the South Coast and the Isle of Wight. They’re currently investing in digital transformation and improving how things work behind the scenes to make life easier for both customers and staff.As part of this, they’re looking to bring in a Business Analyst to help shape how systems and processes evolve. It’s a great opportunity for someone who enjoys working across different teams, turning business needs into practical solutions, and supporting change that makes a real difference.Your new role As a Business Analyst, your main focus will be understanding how the organisation works and identifying ways to improve it. You’ll be responsible for gathering and documenting business requirements clearly and accurately, making sure everyone is on the same page from the start. This includes working closely with teams to map out current processes and design future ones that are more efficient and effective.You’ll play a key role in supporting change initiatives, helping teams adapt to new systems and ways of working. Whether it’s introducing new technology or refining existing processes, you’ll be there to guide people through the transition and make sure it sticks.Strongmunication is essential in this role. You’ll be engaging with stakeholders at all levels, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is important. You’ll also be expected to track the benefits of the changes you help implement, showing the value delivered and making sure improvements are measurable.In addition to your core BA responsibilities, you’ll support project planning and delivery when needed. This could involve helping to manage risks, timelines, and resources to keep things moving smoothly.What you'll need to succeed You'll have solid experience in business analysis, particularly when ites to gathering requirements and mapping processes. You’ll need to be confident producing clear, structured documentation that helps teams understand what’s needed and why. A good understanding of change management is important too. You’ll be helping people adapt to new systems and ways of working, so being able to support adoption and guide teams through change will be key.We’re also looking for someone who can track the benefits of the work they do, showing the value delivered and making sure improvements are measurable. It’s not just about making changes, but about making a difference. Strongmunication skills are essential. You’ll be working with a range of stakeholders, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is a must.Finally, while this isn’t a project management role, some experience in supporting planning, managing risks, and helping with delivery would be useful. You’ll be part of a collaborative team.What you'll get in return Bonus schemes and employee recognition programmesLife assurance and insurance coverGenerous annual leave allowance (up to 33 days)Christmas bonusSalary sacrifice schemes (Cycle to Work, car schemes, pension)Employee Assistance Programme (EAP) – 24/7 confidential supportVirtual GP serviceAnnual flu vaccinationsStaff discounts


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