Trainer and Mentor

2 weeks ago


Leeds, United Kingdom Page Personnel Full time

A new exciting Permanent Trainer and Mentor Position in LeedsTo work for a reputable business within the Legal SectorAbout Our ClientMichael Page have partnered with a reputable Law Firm in Leeds to recruit for a Trainer and Mentor to join their team on a permanent basis.This would be an exceptional opportunity for someone in a similar position looking for that next step or a candidate who is experienced within the remortgage sector with some mentoring experience.The business are open to background if you are passionate about learning and development please apply nowJob DescriptionAs a Trainer and Mentor you will be working alongside an excellent team providing support to new starters and existing employees of the business which deal with remortgage transactions. Below are some of the duties involved Presenting basic induction courses initially with the view to then conduct all training courses once confident in the roleCreating and organising new training materialsMarking of audits and ensuring compliance is being adhered tooAssisting with QA Mentor/CoachingSupporting new starters making the transition to their teamPromoting best practice Call monitoringThe Successful ApplicantThe business are open to background but are requiring some training and coaching experience or someone that is experienced within the remortgage sector and is looking for that next step in their careerPassionate about customer services and delivering the best client experience Able to work towards deadlines and in a volume environment Excellent attention to detail and organisation skills Approachable and supportive An excellent team playerWhat's on OfferSalary of up to £28000 dependent on experience+ reputable business within the legal industry+ full training provided of processes and sector+ central location in Leeds+ superb offices and facilities+ no shift patterns or weekends+ excellent benefits package+ structured progression and development plan+ excellent team and culture+ immediate interview


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