Front House Receptionist

6 days ago

Edinburgh, Edinburgh, United Kingdom Securitas Security Services Full time
About the Role

Securitas are looking for a reliable and customer-focused Security Receptionist to join our team

This role requires a good communicator with an eye for detail and a welcoming demeanour. If you are approachable, flexible and thrive in a dynamic environment where safety and customer service are top priorities, we want to hear from you

Location: Edinburgh EH5 2XS​​ (15 miles)

Job Type: Full-time 43 hours per week, Monday to Friday

Salary: 13.09 hourly rate

Access to vehicle/good transport links (15 miles)

open to UK nationals only

Key Responsibilities:

 Front of House Security Officer – Customer Service Focused

We are looking for a professional and customer-focused individual to join our team in a Front of House (FOH) Security role. If you have strong customer service and reception experience, this could be the perfect opportunity for you

 Key Responsibilities:

  FOH duties – reception, signing in visitors, managing bookings

Delivering excellent customer service in a professional environment

Ensuring a welcoming and secure atmosphere for all visitors and staff

  Requirements:

Previous FOH/reception or customer service experience

Professional attitude with strong communication skills

Ability to work in a fast-paced environment and handle various tasks efficiently

 If you have a passion for customer service and a strong professional presence, apply today

Job Opportunity
  • Switchboard Operation: Handle a busy switchboard by answering and transferring calls to the appropriate departments promptly.
  • Building Security: Perform closing and locking procedures for the building, ensuring all security measures are followed, including setting and unsetting the intruder alarm.
  • Access Control: Check and verify passes for staff and visitors, managing access and egress to ensure a secure environment while maintaining a smooth flow of people.
  • Visitor and Staff Assistance: Greet and assist visitors and employees in a professional, friendly manner, addressing their inquiries and providing a welcoming first impression.
  • Reception Tasks: Answer phone calls, handle enquiries, and coordinate deliveries and appointments in a timely and efficient manner.
  • Reception Area Maintenance: Keep the reception area organised and ensure it reflects a positive image of the company, while staying alert for any security concerns.

Here's what we can offer you:

  • Wellness advice and support, including financial, emotional and physical.
  • Dental and Physical health plans
  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Discounts on high street brands, online shopping, holidays and days out, Arriva bus travel and eligibility for Costco membership
  • Mortgage Advise, Payroll ISA's
  • Support with further education
Essential Skills

Requirements:

  • SIA Licence: Desirable but not essential
  • Transport: Access to a vehicle or good transport links to ensure punctuality.
  • Right to Work (RTW): Must have the legal right to work in the UK and a checkable 5-year history.
  • Customer-Focused: Strong communication skills with a customer-oriented approach.
  • Attention to Detail: Ability to remain vigilant and meticulous in following security protocols and managing daily tasks.
  • Friendly & Welcoming Demeanour: Professional appearance and the ability to make a positive first impression.

Availability: Must be available to work Monday to Friday

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