Customer Service Supervisor

3 days ago

Edinburgh, United Kingdom LinkPoint Resources Full time

We specialise in the recruitment of high quality candidates in the Customer Services / Customer Experience sector. We have an excellent opportunity for Customer Service Supervisor / Customer Experience Lead to join a global luxury automotive manufacturer, selling an award-winning range of premium cars. Customer Service Supervisor / Customer Experience Lead’s Job Purpose The purpose of this role is to provide a professional and customer centric experience for their clientele. You will be the face of the brand and ensure current and potential customers know about the Brand difference, ensuring that you present their product and services, including the technology, features and benefits to ensure a unique sales experience. You will be passionate about cars and take pride in working for an exciting premium luxury automotive brand. Customer Service Supervisor / Customer Experience Lead’s Core Duties Effectively manage the customer experience through explanation of the business Be a brand and product expert Maintain accurate records of interactions with customers Maintain regular contact with all assigned customers, ensuring they are completely satisfied with their products, services and experience. Ensure timely and effective internal communications with all stakeholders Manage current and potential customers and ensure they understand the uniqueness of the brand Customer Service Supervisor / Customer Experience Lead’s Key Skills Be a customer centric professional with excellent communications; preferably from a premium luxury retail background. Automotive experience is desirable. Be dedicated with a passion for excellent customer service and driven to succeed. Be able to build strong and effective relationships with customers and colleagues Have the ability to multi-task, work under pressure and prioritise effectively Have knowledge, experience and be effective in the use of CRM database systems Be able to work in a team Act and work with integrity at all times Benefits:  Private Medical Insurance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Sponsored events 5 days per week, covering Monday to Sunday, rotating days.

  • Customer Services Supervisor

    3 days ago

    Edinburgh, Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Customer Services Supervisor - Front of HouseAssembly RoomsSalary: £26,337-£28,835 (pro-rata for part time)Hours: 0 per week - casual contractBe the calm, confident lead on the front line of live events.We're looking for a confident, organised Front of House Supervisor to join our events team across the Assembly Rooms and Church Hill Theatre.You don't need...

  • Customer Services Supervisor

    4 days ago

    Edinburgh, Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Customer Services Supervisor - Bars and CateringAssembly RoomsSalary: £26,337 - £28,835 (pro-rata for part time)Hours: 0 per week - casual contractReady for more responsibility? Step into supervising bars at two iconic venues.We're looking for a confident, organised Bar Supervisor to join our events crew across the Assembly Rooms and Church Hill Theatre....

  • Customer Service Assistant/supervisor

    7 days ago

    Edinburgh, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor - Edinburgh** **Hours per week: 30 hours per week** **Hourly rate: £11.60 - £13.60 per hour** **Shift pattern: Must be fully flexible to cover Mornings, Afternoons, Evening, Overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...

  • Customer Services Supervisor

    7 days ago

    City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Customer Services Supervisor – Front of House Employer: The City of Edinburgh Council Location: Assembly Rooms, Church Hill Theatre, Edinburgh Salary: £26,337‑£28,835 per annum (pro‑rata for part‑time) Hours: 0 per week – casual contract Be the calm, confident lead on the front line of live events. We’re looking for a confident, organised Front...

  • Customer Services Supervisor

    5 days ago

    City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Customer Services Supervisor – Front of House Assembly Rooms, Church Hill Theatre – Edinburgh Salary: £26,337-£28,835 (pro‑rata for part‑time) Hours: 0 per week – casual contract Be the calm, confident lead on the front line of live events. We're looking for a confident, organised Front of House Supervisor to join our events team across the...

  • Customer Service Assistant

    7 days ago

    Edinburgh, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant (Duty Supervisor)** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which...

  • B2 C Customer Service Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hunter Boot Full time £30,000 - £40,000 per year

    Job Description B2C Customer Service Supervisor Hunter Boot Ltd ​ Location: Hybrid – South Queensferry/Remote Days: 5 out of 7 (Sunday- Saturday) Hours: :30pm/10:30-7pm) Contract: Permanent Reports to: B2C Customer Service Manager ​ Our Company Hunter was born out of the British obsession to unearth something new. Forged by the desire to discover, the...

  • Customer Services Supervisor

    5 days ago

    Edinburgh, United Kingdom CITY OF EDINBURGH COUNCIL Full time

    Customer Services Supervisor - Front of HouseAssembly Rooms Salary: £26,337-£28,835 (pro-rata for part time)Hours: 0 per week - casual contractBe the calm, confident lead on the front line of live events. We're looking for a confident, organised Front of House Supervisor to join our events team across the Assembly Rooms and Church Hill Theatre. You don't...

  • Customer Services Supervisor

    5 days ago

    Edinburgh, United Kingdom CITY OF EDINBURGH COUNCIL Full time

    Customer Services Supervisor - Bars and CateringAssembly Rooms Salary: £26,337 - £28,835 (pro-rata for part time)Hours: 0 per week - casual contractReady for more responsibility? Step into supervising bars at two iconic venues.We're looking for a confident, organised Bar Supervisor to join our events crew across the Assembly Rooms and Church Hill Theatre....

  • Customer Services Supervisor

    3 days ago

    Edinburgh, United Kingdom City of Edinburgh Council Full time

    Customer Services Supervisor - Front of HouseAssembly Rooms Salary: £26,-£28, (pro-rata for part time)Hours: 0 per week - casual contractBe the calm, confident lead on the front line of live events. We're looking for a confident, organised Front of House Supervisor to join our events team across the Assembly Rooms and Church Hill Theatre. You don't need...