Welfare Benefits and Assessments Advisor

2 days ago

London, United Kingdom AWD online Full time

JOB OVERVIEWWe have a fantastic new job opportunity for a Senior Welfare Benefits and Assessments Advisor with experience of working within a similar front facing Welfare Benefits role, excellent verbal and written communication skills and proficiency in Microsoft Office packages. Working as the as Senior Welfare Benefits and Assessments Advisor you will work effectively and collaboratively with teams within Income & Assessments to ensure the service is responsive and meets the appropriate needs of its residents, customers, and other users. As the Senior Welfare Benefits and Assessments Advisor you will be responsible for supporting and supervising a team of front facing assessment advisors who deal with individuals with queries in relation to Benefits & Council Tax, and responding to the needs of vulnerable residents, additionally where necessary making appropriate connections and referrals for additional services and support. DUTIES Your duties as a Senior Welfare Benefits and Assessments Advisor will include: Dealing with resident and customer enquiries in relation to Housing Benefit, Council Tax Reduction and Council Tax via phone, email and face to face contact Support the operation of the service and take ownership for processes and procedures using best practice from others where appropriate Lead on the concessionary fares & Local Welfare Provision application processes Dealing with the more complex customer issues and support and mentor Advisors to develop their skills and practice Assisting with the effective monitoring and review mechanisms to ensure continuous improvement in delivery of services Support the administration of Housing Benefit & Council Tax Reduction claims and re-assessments Make complex autonomous decisions with confidence and professionalism CANDIDATE REQUIREMENTS Verbal, written communication skills Experience of working within a front facing Welfare Benefits Environment Proficient ICT skills and use of Microsoft packages Good working knowledge of Welfare Benefits Ability to listen, extract and assess important information Ability to make appropriate complex decisions with autonomy and confidence Supervisory experience (desirable) BENEFITS Generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service) plus Bank Holidays Excellent local government pension scheme Employee assistance programme including 24/7 wellbeing helpline Range of local & lifestyle discounts Use of a free onsite gym Salary sacrifice car & cycle to work schemes And much more APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13556 Full-Time, Permanent Local Authority Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

  • Welfare Benefits Advisor

    2 weeks ago

    London, United Kingdom Wandsworth Carers' Centre Full time

    Job description We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team. **Benefits of working for Wandsworth Carers’ Centre**: - Friendly team and working environment - Mix of remote and office-based work - Annual leave starts at 26 days increasing to 31 days plus bank...

  • Welfare Benefits Advisor

    6 days ago

    London, United Kingdom Prospect Us Full time

    Prospectus is delighted to be partnering the Royal Society for Blind Children who believe that every blind young person should have the chance to live a life without limits. Their values of Trust, Energy, Ambition, and Motivation underpin everything theydo, and by giving young people the essential skills to take control of their life, they can unleash their...

  • Welfare Benefits Advisor

    4 days ago

    London, United Kingdom Wandsworth Carers' Centre Full time

    Job description We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team. **Welfare Benefits Advisor** **Salary**: £35,000** **Full Time (35 hours per week)** **This role requires a minimum number of days to be worked onsite which will be dependant on the number of hours worked...

  • Welfare Benefits Advisor

    1 week ago

    London, United Kingdom Prospect Us Full time

    Prospectus is delighted to be partnering the Royal Society for Blind Children who believe that every blind young person should have the chance to live a life without limits. Their values of Trust, Energy, Ambition, and Motivation underpin everything theydo, and by giving young people the essential skills to take control of their life, they can unleash their...

  • Welfare Support Advisor

    4 days ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Sickle Cell & Thalassaemia community service is one of the teams working across Lambeth, Southwark and Lewisham. It provides health care to marginalised people who may not have equitable access to health services and who, compounded by deprivation, suffer disproportionate amounts of ill health, in addition to poor physical/mental health, high rates of...

  • Senior Advisor

    1 week ago

    London, United Kingdom SCRUFF Full time

    **Company Description**: Community Links is a charitable hub tackling health and social inequality in Canning Town, East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making. We are proud to be part of Catch22. As a Senior...

  • Welfare Advisor

    1 week ago

    London, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - HE - Operational Services**Title**: - Welfare Advisor**Contract type**: - QA HE Ltd Permanent**Job advert**: **Student Welfare Advisor** **London (EC1R 4TF)** **Hybrid: Three days on Campus and two from home** **Monday to Friday either 8.30am-5.00pm or 9.00am-5.30pm** **About the Position**: Do you have...

  • Welfare, Benefits, and Housing Advisor

    5 days ago

    Greater London, United Kingdom Mind in Tower Hamlets, Newham, and Redbridge Full time

    This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and...

  • Welfare, Benefits, and Housing Advisor

    2 days ago

    London E DA, United Kingdom Mind Tower Hamlets Newham and Redbridge (MindTHNR) Full time

    Job descriptionWe are recruiting for two opportunities: one Permanent position and one Fixed-Term (12 months) position.This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and...

  • Benefits and Welfare Officer

    3 weeks ago

    London, United Kingdom AWD online Full time

    Benefits and Welfare Officer / Outreach WorkerAn excellent opportunity for a motivated and compassionate professional to deliver tailored welfare and benefits advice, helping residents in the Local area access financial support, manage debt, and improve their overall wellbeing.If you’ve also worked in the following roles, we’d also like to hear from you:...