Receptionist Administrator

3 days ago

Ballymena, United Kingdom Staffline Group PLC Full time

Job description On behalf of our client we are recruiting for a Receptionist / Administrator Hours of work: Mon- Thur , Frid 8am- 1pmROP: £ - £ Location: Ballymena Area Duration: 7-8 monthsKey Tasks:To act as the first point of contact for visitors and callers to the business to ensure an excellent visitor experience. To undertake a range of other administrative tasks as identified by the Senior Management Team.Front of House DutiesGreet and welcome visitors to the Offices between and 5pm, informing the relevant member of staff of their arrival.To assist in organising hospitality of visitor and internal meetings Telephone/MailProcess and deliver internal and external mail daily.Operate switchboard from - 5pm; receiving and transferring telephone calls, announcing callers, taking brief messages, and passing these on via the email system or connecting callers to staff members personal direct lines.Maintain and ensure that the answer message is appropriateReview and update on a regular basis the staff contact, and telephone extension lists.Administration TasksProvide administrative and general support to the business.Monitoring and responding to email queries.Assist with queries in a professional and efficient manner.To complete mail merges to customers and employees as and when requiredTo assist sales department with customer service contact via telephone and postUse of Internal IT programmes, for example to request purchases orders via Therefore/SageTravelAssist in organising corporate travel via our online travel booking systemOn receipt of the request, book taxis on behalf of members of staff and visitorsProcess invoices and keep records to ensure costs are allocated to the relevant departments.GeneralSwitch on all lights and check cleanliness of the interior of the reception area, making a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy by contacting the Facilities ManagerEnsure that the kitchens are stocked with milk, sugar, tea and coffee and other hospitality itemsEnsure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work ProcedureWrightbus is committed to equality of opportunity and to selection based on merit. You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.You must maintain high standards of personal accountabilityYou must follow the training received when using any work items Wrightbus has providedYou must co-operate with others on health and safety and not interfere with, or misuse, anything provided for their health, safety, or welfareYou must take care of your own health and safety and that of people who may be affected by what you do (or do not do).

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