Customer Service Administrator

4 days ago


Exeter, United Kingdom Office Angels, UK Full time

JOB TITLE: Temporary Customer Service Administrator - Immediate StartLOCATION: Exeter HOURLY RATE: £13.50 per hourHOURS: Monday - Friday, 9:00AM -5:00PMBENEFITS: We would love for you to join us, some of the great perks of temping through us include:Weekly payAccess to Boost - our exclusive platform with discounts on hundreds of retailers, a well being hub with recipes, an exercise area, and a mindfulness section with blogs & videosTemporary candidate of the month awardTemporary candidate lunches/treatsOnline Regular pay reviewsA dedicated consultant as an additional layer of supportTHE ROLE: We are recruiting for a motivated and personable Customer Services Administrator to join a friendly and upbeat team, who provide a fantastic service supporting a local house builder. This is an exciting and varied role and as you will be the first point of contact you have the responsibility to represent the company at a high level. This is a temporary role and you must be available immediately to be considered for this role. KEY DUTIES:Providing front of office support to visitors to the buildingMaintaining excellent customer service at all timesUpdating the company's systemsResponding to customer and contractor enquires and complaints over the phone and by email and take appropriate action in line with company proceduresTaking bookingsOther administrator duties to ensure the smooth running of the departmentKEY SKILLS:Previous experience within customer focused roleHigh level of customer care skills with the willingness to exceed expectationsConfident and polite telephone mannerStrong IT and communication skillsAbility to "think on your feet" and problem solveIf you are available immediately and you're seeking a varied role, please apply online or send your CV directly to alternatively you can contact the team on Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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