Case Administrator

2 days ago

Norwich, United Kingdom Brook Street Full time

Job Description Job Title: Case Administrator Location: Norwich Salary: £12.21 per hour Hours: Full-time, Monday to Friday, 9 AM - 5 PM Contract: Temporary, Public SectorDo you enjoy working in a fast-paced environment where your administrative skills can make a real impact? Brook Street is partnering with His Majesty's Prison and Probation Service to recruit a Case Administrator for the National Probation Service in Norwich.About the Role:As a Case Administrator, you'll play a vital part in supporting people on probation and probation staff. You will help ensure that processes run smoothly and efficiently, contributing to reducing re-offending and helping individuals get their lives back on track.Your role will involve handling sensitive information, dealing with a range of enquiries, and supporting both internal staff and external service users through accurate data management and effective communication.Key Responsibilities:Managing case files and records accurately and securelyLiaising with Probation Officers and external agenciesTaking inbound and outbound calls, dealing with queriesSupporting individuals going through the probation processGeneral administrative support including scheduling, data entry, and email handlingActing as a point of contact for service users, including those who may be in distress or presenting challenging behaviourMaintaining systems and databases within required timeframesWhat We're Looking For:Strong verbal and written communication skillsConfident handling phone calls in a professional and calm mannerGood IT and data entry skills (Microsoft Word, basic Excel)Ability to manage sensitive/confidential information appropriatelyExperience in customer service or administrative rolesA proactive approach with the ability to use your own initiativeBenefits:Weekly payHoliday entitlementPension schemeFull training and induction providedOpportunity to work within the public sectorOffice with views of Norwich CathedralIf you're detail-oriented, proactive, and passionate about helping others, this could be the ideal role for you.

  • Case Administrator

    1 week ago

    Norwich, United Kingdom Brook Street Full time

    **Case Administrator - His Majesty's Prison and Probation Service** Do you like making a difference? Do you have a keen eye for detail? Do you enjoy communicating with many people and dealing with complex cases? If you answered 'Yes,' we would love to hear from you. Brook Street is working with His Majesty's Prison and Probation Service to recruit a Case...

  • Case Administrator

    4 days ago

    Norwich, United Kingdom Brook Street Full time

    Job Title: Case AdministratorLocation: NorwichSalary: £21.21 per hourHours: Full-time, Monday to Friday, 9 AM - 5 PMContract: Temporary, Public SectorDo you enjoy working in a fast-paced environment where your administrative skills can make a real impact?Brook Street is partnering with His Majesty's Prison and Probation Service to recruit a Case...

  • Case Administrator

    1 week ago

    Norwich, United Kingdom Ministry of Justice Full time

    **Case Administrator - Norwich - 61844** **£18,713 - £22,507** **Norwich**: **Overview of the job** This is an administrative job within the National Probation Service**,** based in the Service Centre in Norwich. **Salary - £18,713 - £22,507**: **Summary** We are looking to expand the talent in our Service Centre Teams! We have several vacancies...

  • Case Administrator

    4 days ago

    Norwich, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,096 - £24,718 Number of jobs available 1 - 15 Detail of reserve list 1 - 12 Months Region 1 - East of England City/Town 1 - Norwich Building/Site 1 - NPS CENTENARY HOUSE NORWICH, NR3 1RT Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part...

  • Case Administrator

    1 week ago

    Norwich, United Kingdom Brook Street Full time

    Do you like making a difference? Do you have a keen eye for detail? Do you thrive in a fast past environment? If you answered 'Yes,' we would love to hear from you, as we have a great opportunity working as a Case Administrator for the National ProbationService in Norwich! There Full-time hours for this role will be 9AM - 5PM Monday to Friday (37 hours a...

  • Case Administrator

    1 week ago

    Norwich, United Kingdom Brook Street Full time

    Do you like making a difference? Do you enjoy interacting with people by delivering excellent customer service? If you answered 'Yes,' we would love to hear from you, as we have a great opportunity working as a Case Administrator for the National ProbationService in Norwich! There Full-time hours for this role will be 9AM - 5PM Monday to Friday (37 hours a...

  • Case Administrator

    3 days ago

    Norwich, Norfolk, United Kingdom HM Prison and Probation Service Full time £20,000 - £40,000 per year

    General InformationSalary£23,583 - £25,210Working PatternFull TimeVacancy ApproachExternalLocationNorwichRegionEast of EnglandClosing Date25-Nov-2025Business UnitLondon Probation ServicePost TypePermanentCivil Service GradeOtherNumber of jobs available20Reserve List12 MonthsJob ID11393Descriptions & requirementsJob descriptionWe are looking to expand the...

  • Case Administrator

    2 days ago

    Norwich, United Kingdom HM Prison & Probation Service Full time

    Job title: Case Administrator - East Of England **Salary**: £19,087-£23,182 Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? *About the role - an administrative job within the Probation...

  • Case Admin

    1 week ago

    Norwich, United Kingdom Brook Street Full time

    **Case Admin** Location: Norwich **Job Type**: Temporary Sector: Public Sector and Government Hours: 37 hours per week Monday - Friday (9am-5pm) Pay: £9.56 - National minimum wage applies. Our Public Sector client based in Norwich is looking for Case Admins to join their team on a full-time, temporary basis. The rate of pay is £9.56. Training will be...

  • Administrator

    2 days ago

    Norwich, United Kingdom RCM Advisory Ltd. Full time

    **About us** We are award-winning licenced insolvency practitioners based in Norwich. **At RCM Advisory, we know that our people are key to the success of our company. That is why we look for individuals who are talented, career driven and most importantly, able to embrace the ethos of our business - creating order from chaos.** - Key responsibilities...