Field Service Engineer

1 week ago


Ruthin, United Kingdom Guidant Global Full time

The Opportunity - Field Service Engineer - RuthinPlease note that this is an opportunity to be employed by Gunn JCBAbout the role: We're looking for a skilled Service Engineer to join the team at Gunn JCB, servicing a wide range of JCB machinery. This role offers variety, responsibility, and the chance to work for an organisation that values quality and customer satisfaction. You'll play a key part in diagnosing faults, carrying out repairs, and ensuring our customers receive exceptional service.What does this role involve day to day?Servicing and maintaining all JCB equipment.Carrying out routine maintenance, thorough examinations, and after-service repairs.Diagnosing faults, repairing, and testing equipment.Ordering parts and liaising with the service office to update customers.Completing paperwork electronically via a laptop.Undertaking risk assessments and ensuring safe working practices.Working flexibly, including outside normal hours when required.Maintaining high standards of quality and customer satisfaction. This will be suited to you if…You're a qualified engineer in this or a similar industry.You have experience working on plant equipment within construction or industrial applications.You have strong knowledge of hydraulics, engines, electrics, and fault diagnosis.You hold a full, clean driving licence.You're flexible, proactive, and able to work independently.You have good communication skills and are competent with paperwork and computer systems.You have a positive attitude and the ability to adapt to new technology.Previous main dealer experience is an advantage.This role is field based and will be based at one of our Gunn JCB depot locations.What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At Gunn JCB, you don't just get a competitive salary, 21 days' holiday and access to our company pension, you also get company uniform, paid overtime and ongoing training and development opportunities.We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch.



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