Director of Service Delivery

5 days ago

Bristol, United Kingdom hays-gcj-v4-pd-online Full time

West of Englandbined Mayoral Authority Director of Service DeliverySalary:mensurate with experience, in the range of £115-£120k Bristol Turn strategy into action. Lead delivery that transforms lives across the West of England.This is a rare opportunity to lead the delivery of transformative programmes and services across one of England’s most dynamic regions. As Director of Service Delivery, you will oversee the implementation of high-quality, joined-up services that bring thebined Authority’s strategic ambitions to life. From climate action and nature recovery to enterprise and skills, you will ensure our delivery is responsive, purposeful and aligned with regional priorities.You will provide strategic and operational oversight of programme and service delivery across the West of England, ensuring external services meet defined Service Level Agreements and deliver real impact. Working closely with the Director of Operations, you’ll align delivery with corporate standards and Mayoral priorities, championing effective service design across thebined Authority. What You Will DoAs Director of Service Delivery, you’ll lead the implementation of high-quality programmes and services that bring thebined Authority’s strategic ambitions to life. You’ll ensure our services are timely, joined-up and responsive to regional needs, delivering real value for themunities and businesses we serve. You’ll oversee a large, multidisciplinary team and manage significant budgets and capital programmes. Alongside the Director of Operations and senior leaders, you’ll champion effective service design, resolve delivery challenges, and embed a culture of pace, collaboration, and continuous improvement.You’ll also collaborate across the Chief Executive’s Corporate Leadership Team and engage stakeholders and partners to support delivery. Your leadership will be key in resolving delivery challenges, escalating risks, and managing budgets and resources effectively. You’ll feed insights back intomissioning and strategy functions, while fostering a culture of collaboration, pace, and continuous improvement across delivery teams.Who You AreA collaborative leader, you bridge strategy and execution seamlessly and approach challenges with a systems mindset. With senior experience and demonstrable results in public service delivery, you know how to mobiliseplex programmes and drive performance across diverse teams. You’re confident navigating political environments, skilled at stakeholder engagement, and passionate about translating strategy into tangible oues. You bring operational rigour, strategic insight and amitment to learning and continuous improvement.How to Apply and for further information please contact Simon Winspear - 07525 466 357 or Andrew Timlin - 07887777735 #4739934 - Andrew Timlin

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