Senior Client Services Officer
2 weeks ago
Join a rapidly-growing company at a pivotal momentHelp run a central hub managing client accounts, deal flow and efficiencyAbout Our ClientThe client is a financial services firm in the City of London. It provides cross-border FX solutions, global bank accounts and services to corporations and investment funds across Europe. The firm is undergoing an acquisition, signalling a strategic transformation that could bring expanded global reach and growth potential.Job DescriptionThe duties of the Senior Client Services Officer include:Working with Client Service Managers, Relationship Partners and the Accounts team to implement account strategies, configure accounts, execute deals/transactions and maintain ongoing account operations.Promoting a culture of continuous improvement, identifying process gaps and proactively driving innovations and efficiencies.Leading initiatives aligned with departmental and business KPIs, proposing and implementing process improvements.Managing team diaries, workload allocation, delegation, and ensure tasks and training are completed.Preparing monthly and quarterly performance reports for leadership, aligning service delivery with commercial strategy.Using CRM tools and internal data to generate dynamic reporting, uncover trends and identify opportunities for clients or partners.Coordinating cross-practice training workshops and support team development plans.The Successful ApplicantThe ideal candidate would have substantive experience at senior level within a client/account services team in the financial services sector - ideally in FX, brokerage or corporate services. They should be comfortable influencing senior stakeholders and working under pressure, with strong organisational skills and the capacity to juggle multiple tasks to tight deadlines. Proactive, diligent, commercially minded, with excellent interpersonal skills, strong attention to detail, and a willingness to step outside comfort zones and lead process-driven change.What's on OfferThe Senior Client Services Officer role comes with a competitive salary, private healthcare (for employee and family) from day one, a cycle-to-work scheme, quarterly team celebrations, sponsored training and development, 25 days paid annual leave plus public holidays each year, enhanced maternity/paternity policies, and access to a gym and Friday-drinks bar onsite.
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Business Support Officer
1 week ago
London, United Kingdom OT Client Services Full timeOur Client is an independent Charity which specialises in the provision of grants for local people on low income and organisations running projects which benefit needy residents in the area plus the provision of high-quality independent living Almshouseaccommodation for those of limited financial means. They are searching for a **Business Support Officer**...
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Senior Client Service Officer
1 week ago
London, United Kingdom Coutts Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Senior Client Service Officer - In this telephony...
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Senior Client Service Officer
2 days ago
London, United Kingdom Coutts Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Senior Client Service Officer - In this telephony...
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Senior Client officer
1 week ago
London, United Kingdom Ipsos in the UK Full timeSenior Client Officer - Client Organisation Driving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team. The sharp end of this effort is owned by the Client Officers – working directly with our key clients and Service Lines to ensure client relationship excellence, and drive growth...
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Senior Client officer
1 week ago
London, United Kingdom Ipsos in the UK Full timeSenior Client Officer - Client Organisation Driving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team. The sharp end of this effort is owned by the Client Officers – working directly with our key clients and Service Lines to ensure client relationship excellence, and drive growth...
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Senior Client Officer
2 weeks ago
Greater London, United Kingdom Ipsos Full timeSenior Client Officer – Client Organisation Driving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team. The Senior Client Officer (SCO) owns the responsibility to bring to clients the best of Ipsos and to be the “Voice of the Client” among Ipsos teams. What is in it for you?...
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Senior Client officer
1 week ago
London, United Kingdom Ipsos in the UK Full timeSenior Client Officer - Client Organisation Make Your Mark at Ipsos Driving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team. The sharp end of this effort is owned by the Client Officers – working directly with our key clients and Service Lines to ensure client relationship excellence,...
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Senior Client officer
1 week ago
London, United Kingdom Ipsos in the UK Full timeSenior Client Officer - Client Organisation Make Your Mark at IpsosDriving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team.The sharp end of this effort is owned by the Client Officers – working directly with our key clients and Service Lines to ensure client relationship excellence,...
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Client Services, Officer
6 days ago
London, United Kingdom eFinancial Careers Full time**Who we are looking for**: You will be the initial point of contact for a top 58 client responsible for all aspects of operational and technical service to our client. You will forge and maintain an effective working partnership with the Client Service Manager, whilst taking into accountinternal business requirements. This team is the face of State Street...
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Senior Client Officer
2 weeks ago
London, Greater London, United Kingdom Ipsos Full time £55,000 - £115,000 per yearDescriptionSenior Client Officer - Client Organisation Make Your Mark at IpsosDriving client growth is a key part of our 5-year plan and is owned by the Chief Client Officer and the Client Organisation team. The sharp end of this effort is owned by the Client Officers – working directly with our key clients and Service Lines to ensure client relationship...
