2nd Line Support Engineer
5 days ago
2nd Line Support Engineer | Staffordshire | £35, DoEOscar Technology has partnered with a leading MSP in the Staffordshire area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position.Job DescriptionAs a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems.Responsibilities Include:Monitoring & dealing with issues raised in the logging system and directly through the phone.Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.Perform necessary, routine maintenance and updates to application operating systems and anti-virus software.Confirm factors such as IT Policies, procedures and security standards are being considered and abided by.Assist with data retrieval, backup management - either onsite or cloud based.Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles.Essential Skills:Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications.Knowledge with virtualization technologies such as VMware and Hyper-V.Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN.Familiarity with troubleshooting and resolving issues linked to Microsoft .Knowledge of Active Directory and user account management.Familiarity with server administration demands such as user management, file shares and security.Strong communication and interpersonal skills.Benefits:Access to a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more.Health reimbursement plan.Electric vehicle leasing program.Complimentary parking.Numerous training and professional development opportunities.2nd Line Support Engineer | Staffordshire | £35, DoEOscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
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2nd Line Support Engineer
4 weeks ago
Birmingham, United Kingdom Oscar Technology Full time2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in...
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2nd Line Support Engineer
2 weeks ago
Birmingham, United Kingdom Oscar Technology Full time2nd Line Support Engineer | Staffordshire | £35, DoEOscar Technology has partnered with a leading MSP in the Staffordshire area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position.Job DescriptionAs a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk...
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2nd Line Support Engineer
3 days ago
Birmingham, United Kingdom LJW Solutions Full time**2nd Line Support Engineer** **Birmingham** **£20,000 - £25,000** LJW Solutions are currently working with one of the UK’s leading independent medium-sized law firms who are looking for a 1st/ 2nd Line Engineer where you will play a pivotal role in providing IT Support across there sites across Birmingham. The role will initially be on a 12 Month...
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IT Support Engineer
2 weeks ago
Birmingham, United Kingdom IT Talent Solutions Full timeIT Support Engineer (1st /2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract. This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd line tasks, who is excited to learn, develop new...
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2nd Line Support
5 days ago
Birmingham, United Kingdom Pertemps Network Group Full time**Job Description**: You will be working alongside the 2nd line team, supporting the 1st line team, resolving tickets, and speaking with clients. This 2nd line role can be split between Application support 60%, and Ad Hoc Hardware support 30%. As well as working out of the Birmingham Office, you may need to travel to London, Solihull, Milton Keynes,...
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2nd Line support
7 days ago
Birmingham, United Kingdom Jago Consultants Full timeJob Description2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s...
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2nd Line Support
3 days ago
Birmingham, United Kingdom Venn Group Full time**Role:2nd Line Support Engineer** **Type: Temporary** **Duration: 6 months initially** **Start date: ASAP** **Pay rate: £150/day outside IR35** **Location: Birmingham - onsite; Mon-Fri** **Key duties**: - In-depth knowledge of hardware, primarily Dell PC’s and Laptops - Working knowledge of Windows 7, Windows 8, and Windows 10 operating systems,...
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2nd Line IT Support
1 week ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**2nd LINE IT SUPPORT - BIRMINGHAM - FULL TIME PERMANENT - £28,000 - £32,000** Pertemps are presenting a fantastic opportunity for a 2nd Line IT Support with our client in central Birmingham.Our client are an award winning IT Services provider established over 50 years ago providing managed IT services to over 1000 clients. **REQUIREMENTS**: - Operating...
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2nd Line WAN Network Engineer
7 days ago
Birmingham, United Kingdom CBS Butler Full timeJob ref: LF1212767_1698683839 Location: Birmingham Sector: Job type: Salary: £300 - £400 per day Contact: Laura Fitzgerald Email: Published: 1 day ago Duration: 6 Months Start date: ASAP Salary: Up to£400 per day inside ir35 Location: Onsite in Birmingham I am looking for a 2nd Line WAN Engineer with experience supporting, configuring and troubleshooting...
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Hybrid 2nd Line Support Engineer
2 weeks ago
Birmingham, United Kingdom Oscar Technology Full timeA leading technology firm is seeking a skilled 2nd Line Support Engineer in Birmingham. This hybrid role involves providing essential support to the service desk and collaborating closely with the IT field team. Candidates should have extensive knowledge of hardware and software applications, as well as strong networking skills. The company offers appealing...