Local Authority Housing Complaints Officer, South London

17 hours ago


London, United Kingdom Vitalis Full time

Local Authority Housing Complaints Officer, South London Pay rate to £32.15 per hour Contract role, Local Government Housing  We are recruiting for an experienced Housing Complaints Officer in South London This is a contract role, and you will need to have experience in a similar role in a Local Authority setting  Job Purpose  Corporate Complaints Officers will be responsible for ensuring timely good quality responses are delivered and that advice and guidance is given to colleagues in delivering that function.   Responsibilities Include  Investigate complaints in line with the council’s Corporate Complaints Policy. Presenting complex information in an accessible and readable form. Monitoring the implementation of any decisions or recommendations arising from the complaint  Take the lead role in responding to enquiries from the Local Government Ombudsman and Independent Housing Ombudsman. Monitoring the implementation of any Ombudsman decisions or recommendations arising from their enquiries.  To undertake a portfolio of responsibilities in connection with the effective application of the complaints, Members’ Enquiries and information requests policies in support of the council’s wider aims and objectives  To support the Corporate Complaints Manager and Senior Complaints Officers in ensuring the effective development and implementation of the relevant policies, including the Corporate Complaints Policy, Members’ Enquiries Protocol and legislative frameworks governing information requests.  Identify improvements to services and changes to policies and procedures as a result of complaints, Members’ Enquiries and Ombudsman cases, and work with service managers to oversee their implementation, including devising action plans and a monitoring framework.      Please get in touch for more information.  This is an agency post and Vitalis can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. 



  • London, United Kingdom Vitalis Full time

    Local Authority Housing Complaints Officer, South London Pay rate to £32.15 per hour Contract role, Local Government Housing We are recruiting for an experienced Housing Complaints Officer in South London This is a contract role, and you will need to have experience in a similar role in a Local Authority setting Job PurposeCorporate...


  • Greater London, United Kingdom Pertemps Full time

    Local Authority Housing Complaints Officer, South London Pay rate to £32.15 per hour. Contract role, Local Government Housing. We are recruiting an experienced Housing Complaints Officer in South London. This is a contract role, and you will need to have experience in a similar role in a Local Authority setting. Job Purpose Corporate Complaints Officers...


  • Greater London, United Kingdom Pertemps Full time

    A leading recruitment agency is seeking an experienced Local Authority Housing Complaints Officer in South London for a contract role. The successful candidate will investigate complaints following the council's policy and respond to inquiries from key Ombudsman authorities. Candidates should possess previous experience in a similar role within a Local...


  • City Of London, United Kingdom Pertemps Full time

    Local Authority Temporary Accommodation Officer, South London Pay rate £216.39 per day Contract role, Housing Pertemps are recruiting for an experienced Temporary Accommodation Officer in the South London area. Key Responsibilities Leading on TA complaints and members enquiries, liaising with managing agents and internal colleagues to ensure suitability of...


  • London, United Kingdom Vitalis Full time

    Local Authority Housing Solutions Review Officer, South London Pay rate to £32.15 per hour Contract role, Local Government Housing We are recruiting for an experienced Housing Solutions Review Officer in South London This is a contract role, and you will need to have experience in a similar role in a Local Authority setting Job PurposeTo...


  • London, United Kingdom Vitalis Full time

    Local Authority Housing Advisor, South London Pay rate to £30.67 per hour Contract role, Local Government Housing  We are recruiting for an experienced Local Authority Housing Advisor in South London This is a contract role, and you will need to have experience in a similar role in a Local Authority setting Essential Experience You must have...


  • Greater London, United Kingdom Pertemps Full time

    Local Authority Housing Advisor, South London Pay rate: £30.67 per hour Contract role, Local Government Housing We are recruiting for an experienced Local Authority Housing Advisor in South London. This is a contract role, and you will need to have experience in a similar role in a Local Authority setting. Essential Experience You must have experience...


  • London, United Kingdom Vitalis Full time

    Local Authority Housing Solutions Review Officer, South London Pay rate to £32.15 per hour Contract role, Local Government Housing  We are recruiting for an experienced Housing Solutions Review Officer in South London This is a contract role, and you will need to have experience in a similar role in a Local Authority setting  Job...


  • Greater London, United Kingdom Pertemps Full time

    Local Authority Housing Solutions Review Manager, South London Pay rate to £40.45 per hour Contract role, Local Government Housing We are recruiting for an experienced Housing Solutions Review Manager in South London Job Purpose To provides an effective, professional Review and Appeal service on behalf of the Housing Solutions service. Responsibilities...


  • City Of London, United Kingdom Pertemps Full time

    Local Authority Community Housing Triage Officer South West London Pay rate to £21.54 per hour Contract role, Local Government Housing We are recruiting for an experienced Community Housing Triage Officer in the Kingston area. In order to successfully deliver the responsibilities of the role you will have: Knowledge of the causes of homelessness and best...