Customer Experience Adviser
2 weeks ago
Customer Experience Advisor£26,830.00 basic salary bonus benefitsPermanent/Full time CumbernauldAn exciting opportunity has arisen to join a collaborative and supportive Customer Experience Team within a fast-paced, office-based environment. You'll play a key role in delivering exceptional customer service and supporting sales activity through strong communication, organisation, and attention to detail.Why should I apply?Join a global, values-driven company and be part of a supportive environment where your career can thrive. This role offers exciting opportunities to develop your skills, work across multiple teams, and make a real impact. With strong training, mentoring, and progression pathways, you'll gain exposure to diverse aspects of the business while contributing to a company renowned for delivering essential solutions. If you're motivated, collaborative, and eager to grow, this is the place to build a rewarding career.Key ResponsibilitiesManage inbound customer calls, orders, and enquiries, ensuring accuracy and excellent service.Make proactive outbound calls to generate repeat orders, upsell, and identify opportunities for growth.Build strong working relationships with internal teams including Sales, Operations, and Supply Chain.Handle customer queries efficiently via phone, email, and internal systems.Support team performance by contributing to call handling and service-level KPIs.Demonstrate proactive communication and ownership of shared inbox tasks.Maintain accuracy in data entry and order management.Take responsibility for personal development and always uphold company values.Thrive in a busy environment, managing multiple priorities effectively.Contribute to team and individual targets, with the opportunity to earn performance-related bonuses.About YouPrevious customer service or sales support experience (ideal but not essential).Confident communicator with excellent listening and problem-solving skills.Strong organisational skills with good attention to detail.Proficient in Microsoft Office, particularly Excel and Outlook.Positive, proactive, and able to work both independently and as part of a team.Comfortable working in a fast-paced environment with high call volumes.Keen to progress your career over the next few years.Full driving licence is preferred but not essential.What's in It for YouOngoing training and access to a modern e-learning platform.Mentoring and development support to help you progress.A friendly, inclusive, and growth-focused work environment.Opportunity to develop your career within a supportive team culture.Want to recruit a similar role?Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
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Customer Experience Service Adviser
4 days ago
Glasgow, United Kingdom Digital Experience Service Adviser Full timeBusiness Unit: COO Digital Experience CentreSalary Range: 23500 - 25000 per annum DOE benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent Were buzzing about the year ahead so much so that were hiring now for our 2nd & 23rd February 2026 intakes!Dont miss out come and be part of the Virgin Money family. Our...
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Customer Experience Service Adviser
2 weeks ago
- Glasgow, Head Office - Newcastle, Hybrid, United Kingdom Digital Experience Service Adviser Full time £20,000 - £30,000 per yearBusiness Unit: COO, Digital Experience CentreSalary Range: £25,250 per annum DOE + benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent We're buzzing about the year ahead — so much so that we're hiring now for our 2nd & 23rd February 2026 intakesDon't miss out — come and be part of the Virgin...
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Glasgow, United Kingdom School Result Full timeOverview Virgin Money is hiring full-time Customer Experience Service Advisers to join its Digital Experience Centre. This hybrid role offers a competitive salary between £23,500 and £25,000 per year, plus generous benefits from day one. If you’re passionate about customer service and want to help people navigate digital banking with confidence, this is...
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Trainee Customer Adviser
2 weeks ago
Glasgow, United Kingdom CLOSER TO CUSTOMERS LIMITED Full timeAre you enthusiastic, ambitious, and looking to kick-start a career in customer service and sales? We are seeking a Trainee Customer Adviser to join our direct sales team in Glasgow. This is a fantastic opportunity to gain hands-on experience and develop valuable skills in customer service, sales, and communication. As a Trainee Customer Adviser, you will...
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Customer Service Adviser
2 weeks ago
Glasgow, United Kingdom Rentokil Initial Full timePeter Cox Customer Service Adviser £20,567 basic (+ potential for bonus) Monday to Friday **Shift Patterns**: 8.30 am - 4.30 pm / 9.00 am -5.00 pm / 10.00 am - 6.00 pm Glasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home) Peter Cox provides homes and businesses across the UK with the very best in property preservation and...
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Glasgow, United Kingdom Santander Full timeCustomer Experience Adviser | S1 | Everyday Banking | Glasgow Glasgow, United Kingdom **WHAT YOU WILL BE DOING** **Join our community** **We are currently recruiting for full time permanent role, with a starting salary of £18,520.** For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and...
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Glasgow, United Kingdom Santander Full timeCustomer Experience Adviser | S1 | Everyday Banking | Glasgow Byres Road Branch Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** **We are currently recruiting for part time position **5 weekly working hours **with a starting salary of £23,184 (pro-rata), this is made up of a base salary of £21,200 (pro-rata) along with an...
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Customer Service
7 days ago
Glasgow, Glasgow City, United Kingdom WAVE Experience Full time £18,000 - £25,000 per yearWAVE needs a full time Customer Service Assistant to join our team in Glasgow. If you are a great communicator and enjoying speaking with and helping others please submit your CV to apply.Customer Service Assistant Daily Duties:Customer Service is at the forefront of what we do. "The Customer is always right"_ Our team of Customer Service Assistant is...
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Customer Service Adviser
2 days ago
Glasgow, United Kingdom Arrow Global Full timeJoin us as a **Customer Service Adviser - Collections** and you'll enjoy the freedom and support you need to make an impact: building better financial futures for our customers and delivering exceptional customer service. This is a fantastic opportunity to join an organisation who are committed to making their service personalised and customer focused by...
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Fragrance Adviser
2 weeks ago
Glasgow, United Kingdom Superdrug Full timeFragrance Adviser **Why Superdrug** Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. In a fast-moving environment, you’ll know how to have fun too, while keeping the fragrance counter performance on track. We’re a team that...
