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Pass Office Supervisor

2 weeks ago

Portsmouth, Portsmouth, United Kingdom Sodexo Full time
Job Introduction

As a Pass Office Operative at HM Navel Base, Portsmouth , you'll process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet 

What you'll do: 

  • To process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
  • Greet all visitors in a friendly, polite, and professional manner, process all passes with fifteen mins of the customer pulling their number.
  • Complete vetting applications and issuing passes for all contracts requiring access to the Naval base within timescales detailed in the service standard
  • To ensure the induction process and T cards are issued as required
  • Book Chaperones via the company system
  • To assist security colleagues with administration tasks
    • To raise any security concerns immediately with the authority personnel
    • To ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
    • To diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
    • Comply with all Sodexo company policies/procedures and client site rules and regulations
  • To carry out any other reasonable tasks and/or instructions as directed by management

What you bring:

Essential:

  • Must be able to demonstrate effective verbal and written communication
  • Able to work on own initiative and within a team environment
  • Able to demonstrate attention to detail and adherence to standards
  • Computer literate

Desirable:

  • Experience of working within military environment
  • Proven experience in an administration role

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment
  • Competitive compensation
  • Full training and full protective uniform supplied

Ready to be part of something greater? Apply today

Package Description
  • 37 hours per week
  • 5 out of 7 days (Monday - Friday shifts between 06:00-18:00, Saturdays 07:00-12:00)
  • £ per hour 
  • Car parking available on site

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