Workshop Supervisor, Peterborough

7 days ago

Peterborough, United Kingdom Berry Recruitment Full time

Description: General purpose:To provide supervision of a maintenance and repair workshop safely serving a diverse range of vehicles and equipment.Planning the effective use of resources to deliver a cost-effective service, always ensuring first class customer service.Planning of PIM’sCoaching of apprentices.Able to cover and to carry out Mot tests on class 4,5 & 7 type vehicles, also to carry out Inspection Tests on Private and Hackney carriage Taxi vehicles.Supervise and support Technicians and Apprentices providing guidance and technical assistant when required.Key deliverables:Full adherence and awareness of all aspects of Health and Safety, Legislation, Policies and Procedures, Equal Opportunities, Quality Assurance, Environmental Awareness and Data Protection.Management and development of relationships with clients.People management, including monitoring performance and quality, while ensuring productivity.Meeting customer’s requirements by planning and scheduling inspections/repairs.Meeting operational demands by responsibly managing resources.Ensuring vehicle downtime is kept to a minimum.Managing and escalating any warranty issues.Ensuring best value by managing and controlling parts spend through part suppliers.Continuously identifying and actioning improvement opportunities.Maintain a tidy work area.To carry out MOT tests to DVSA standards and input details on the DVSA computer system.Maintaining, diagnosing, MOT prep of vehiclesAssistant with plan repairs when necessaryRequirements – experience:Experience of maintenance workshops, preferably within a supervisory role.Ability to demonstrate workshop planning knowledge.Experience in managing teams.“On tools” experience (5 years minimum).Experience in managing cost control.Computer literacy and knowledge of Fleet Management software packages.MOT testing experience with an OPTL.Requirements – qualificationsFull UK driving licence, (HGV preferred).Educated to City and Guilds or NVQ Levels as appropriate.Valid LGV Licence is desirable.Valid PSV License is desirable.Hold a valid MOT licenceRequirements – personal characteristicsPossession of planning and motivational skills. Ability to enthuse and encourage the team to achieve results.A desire to work to a high standard with a flexible approach to hours of work.To be reliable, trustworthy, and punctual.Diplomacy and tactility. The ability to build enduring relationships with customers and colleagues.Possession of strong organisational skills, and ability to plan proactively.Ability to be a problem solver.Ability to identify and develop effective ways of delivering the service and motivate the team.Seeing safety as a top priority and positively impacting people’s wellbeing.Ability to focus on the company’s objectives while managing day to day activities. Please note that no terminology in this advert is intended

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