Customer Support Advisor
5 days ago
Brilliant opportunity to expand on your experience, skills and knowledgePrevious customer service or client facing experience preferredAbout Our ClientOur client is an upscaling organisation within the business services industry, dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth.Job DescriptionKey responsibilities of the Customer Service Advisor include:Respond to customer queries via email, phone, and other communication channels in a timely manner.Maintain accurate records of customer interactions and transactions.Resolve customer complaints and provide appropriate solutions to ensure satisfaction.Assist customers with product or service information and guidance.Collaborate with internal teams to address and resolve customer issues effectively.Identify and escalate priority issues to the relevant departments when necessary.Contribute to improving customer service processes and practices.Provide updates and follow-ups to customers regarding the status of their enquiries.The Successful ApplicantThe successful Customer Service Advisor should have:Previous experience in a customer service/client facing position is highly desirable.Strong communication skills, both verbal and written, to engage effectively with customers.Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.Confidence to make outbound calls with a strong telephone manner.A positive attitude and a commitment to delivering exceptional customer service.What's on OfferBenefits include:A competitive salaryQuarterly bonusA supportive work environment with full training providedOpportunities for personal and professional growthA comprehensive benefits packageAccess to many company perksFree parking onsiteFlexibility to work hybrid remote
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Customer Support Advisor
2 weeks ago
Oxford, United Kingdom INVIGOR8 Consultants Limited Full timeINVIGOR8 Consultants are delighted to announce that ?we are once again working with a well-established client based in Oxford. Due to rapid growth are now seeking a Customer Support Advisor to join their busy team. This role is to provide excellent customer service in their Supplier Support team. Explaining the benefits and processes associated with the...
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Customer Support Advisor
2 weeks ago
Oxford, United Kingdom Allen Associates Full timeAre you passionate about delivering excellent customer service and eager to develop your skills in a welcoming and professional environment? This is a fantastic opportunity to join a forward-thinking organisation on an ongoing basis. As a Temporary Customer Support Advisor, you will play a key role in supporting customers, providing clear information, and...
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Customer Support Advisor
2 weeks ago
Oxford, United Kingdom Hellios Information Limited Full time**Job title**: Customer Support Advisor - Supplier Support **Location**: Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH **Reporting to**: Team Leader **Job summary**: To provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through...
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Customer Support Advisor
2 weeks ago
Oxford, Oxfordshire, United Kingdom Hellios Information Full time £25,000 - £40,000 per yearJob TitleCustomer Support Advisor - Supplier SupportLocation:Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PHReporting ToTeam LeaderJob SummaryTo provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through first line support.Key...
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Customer Support Advisor
2 weeks ago
Oxford, United Kingdom Hellios Information Full timeJob Title Customer Support Advisor - Supplier Support Location Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH Reporting To Team Leader Job Summary To provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through first line support. Key...
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Customer Services Advisor
2 weeks ago
Oxford, United Kingdom Wild Berry Associates Full timeWe are recruiting a customer services advisor for an online travel company based in Oxford. You will work 9.00 - 17.30 and the requirement is to be available for 2 weekends per month. You must have previous experience as a customer services advisor Key responsibilities for the customer services advisor: - Assisting with validation checks of advertisers -...
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Customer Service Advisor
2 weeks ago
Oxford, United Kingdom Michael Page Full timeThe Customer Service Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs. Client Details Our client is an upscaling...
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Customer Advisor
3 days ago
Oxford, United Kingdom B&Q Full timeCustomer Advisor Location: B&Q Oxford Contract: 3 Month Fixed Term Contract, Part Time – 20 hours per week Shifts available: Monday – Sunday, 7.00am – 10.00pm Hourly rate: UK Notional £13.52 per hour (inclusive of £0.81 per hour store allowance) Overview We believe anyone can improve their home to make life better. Every day, we give our millions of...
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Customer Advisor
3 days ago
Oxford, United Kingdom B&Q Full timeOverview Customer Advisor Part Time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £ 13.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Oxford We believe anyone can improve their home to make life better. Every day, we give our millions of...
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Customer Advisor
3 days ago
Oxford, United Kingdom B&Q Full timeOverview Customer Advisor Part Time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £ 13.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Oxford We believe anyone can improve their home to make life better. Every day, we give our millions of...