Housing Officer

7 days ago

Dungannon, United Kingdom hays-gcj-v4-pd-online Full time

Your newpany The services of Hays have been retained by our client, a large Housing Association, to recruit a Housing Officer on a temporary contract basis for a period of 9–12 months. Your new role Reporting to the Senior Housing Officer, you will be responsible for delivering a range of generic front-line housing management and customer services in accordance with the Association's policies and procedures, including:AllocationsProviding information to applicants and transfers and liaising with appropriate bodies as necessary.Undertaking apanied viewings and signing up new tenants.Involvement in pre-tenancy processes for all new housing developments, including arranging viewing of properties, arranging pre-tenancy meetings for new tenants in conjunction with property services.Undertaking Change of Tenancy inspections in line with the Associations' policy.Rent AccountingMonitoring rent calculations and advising tenants of changes within the required timescales.Liaising with the Finance department on an ongoing basis in respect of financial matters.Monitoring and taking action in respect of rent accounts, ensuring that rental ie due is collected, and department targets are met.Maintaining an awareness of Welfare Reform, Mitigation measures and Universal Credit.Estate ManagementRecording and investigating allplaints regarding tenancy matters ensuring a satisfactory oue in line with the Association's policies and procedures.Implementing the Association's policies where nonpliance with tenancy conditions occurs.What you'll need to succeed To be considered for this position, you must possess:A third level qualification or be educated to A Level (or equivalent) with a professional Housing qualification and 1 year's relevant experience with a social landlord or local authority, or;Be educated to A Level (or equivalent) with 2 years' relevant experience in a Housing Officer role with a social landlord or local authority, or;3 years' experience working as a Housing Officer.Additionally, you should have:Knowledge of current social housing policy and issues;Experience in the use of Microsoft Office packages, including Outlook, Word, Excel and PowerPoint.What you'll get in return This position offers an immediate start with the opportunity to work with an established Housing Association. You will be paid via Hays on a weekly basis for all hours worked.

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