Software Support Engineer
2 weeks ago
Software Support Engineer Full-Time | Competitive Salary & Benefits | Career Growth | Hybrid/On-Site Are you a technically minded problem-solver who loves supporting users, improving systems, and getting hands-on with software? This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you’ll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you’ll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely with development teams to improve functionality. You’ll be an integral part of a collaborative technical team, with opportunities to expand your skills, contribute to new features, and help shape processes. What You’ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote installations, updates, and patches across multiple applications. Performing health checks, preventative maintenance, and system monitoring. Creating clear user-facing documentation, guides, and release notes. Collaborating with cross-functional teams to resolve issues and improve processes. Supporting testing activities for new software versions and updates. Contributing to internal knowledge sharing, training, and procedure creation. Managing priorities effectively while balancing multiple support and project tasks. Maintaining high standards of quality, security, and user satisfaction. Occasionally attending customer sites or events (UK and international, when required). What You’ll Bring Essential Skills & Experience Strong communicator with excellent written and verbal English. Customer-focused approach with the ability to explain technical concepts clearly. Analytical problem-solver with a methodical approach to troubleshooting. Good understanding of software, operating systems and networking fundamentals. Confident working with Windows and Windows Server environments. Experience with MS SQL, including replication and linking client machines to central databases. Knowledge of networking principles, IIS, and remote access tools (VPN/VNC). Ability to work independently, prioritise tasks, and meet deadlines. Proactive attitude with a strong work ethic and eagerness to learn. Beneficial Skills Broader database knowledge (data modelling, concepts, architecture). Experience writing and testing SQL scripts, stored procedures, triggers, and functions. What You Can Expect A varied and engaging role where no two days are the same. The chance to work with live systems and make a real impact on users and operations. A supportive team that values collaboration, knowledge sharing, and continuous improvement. Opportunities for professional development and skill-building. If you’re passionate about software, love solving problems, and want to develop your technical expertise in a supportive environment, we’d love to hear from you. Apply today and take the next step in your technical support career.
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Software Support Engineer
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Fyre Global Limited Full timeSenior Software Support Engineer CUAS / Radars / Sensor Systems Cambridge Are you a hands-on software support engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe youve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a great opportunity to join a...
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Software Engineer
2 weeks ago
Cambridgeshire, United Kingdom Jefferson Wells Full time**Software Engineer** **Scientific Optics** **Cambourne, Cambridgeshire** Are you an experienced Software Engineer looking to work with the global leader in hi-tech microscopy? Do you want to work with a company that values its employees and promotes constant development? Would you like to join one of the most highly respected international businesses in...
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Software Engineer
2 weeks ago
Cambridgeshire, United Kingdom Jefferson Wells Full time**Software Engineer** **Cambourne, Cambridgeshire** **£50,000-£60,000** **Permanent** **The Company**: This multi-national company is a world-leading pioneer of scientific optics with over 35,000 employees around the globe. Their ground-breaking research and technological progress are shaping the evolution of the optics and optoelectronic industries....
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Senior Embedded Software Engineer
4 days ago
Cambridgeshire, United Kingdom IC Resources Full timeSenior Embedded Software Engineer Location: Cambridge Salary: £60,000 – £70,000 Contract: Permanent Are you passionate about building embedded systems that power cutting-edge RF and electronic technologies? A growing engineering team is looking for an Embedded Software Engineer to take a leading role in the development of innovative hardware products -...
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Senior Embedded Software Engineer
4 days ago
Cambridgeshire, United Kingdom IC Resources Full timeSenior Embedded Software Engineer Location: Cambridge Salary: £60,000 – £70,000 Contract: Permanent Are you passionate about building embedded systems that power cutting-edge RF and electronic technologies? A growing engineering team is looking for an Embedded Software Engineer to take a leading role in the development of innovative hardware products -...
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Senior Embedded Software Engineer
4 days ago
Cambridgeshire, United Kingdom IC Resources Full timeSenior Embedded Software EngineerLocation: CambridgeSalary: £60,000 – £70,000Contract: PermanentAre you passionate about building embedded systems that power cutting-edge RF and electronic technologies? A growing engineering team is looking for an Embedded Software Engineer to take a leading role in the development of innovative hardware products - from...
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Software Engineer
4 days ago
Cambridge, Cambridgeshire, United Kingdom Adria Solutions Ltd Full timeSoftware Engineer X 10 – Near Cambridge Onsite | High-Growth AI Company | Prototype-to-Product Development My client, a fast-growing AI company near Cambridge, is seeking talented Software Engineers to join a small but rapidly expanding development team. This is an exceptional opportunity to work across a wide variety of projects—from early-stage...
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Senior Software Support Engineer
2 weeks ago
Cambridgeshire and Peterborough, United Kingdom Fyre Global Ltd Full timeSenior Software Support Engineer CUAS / Radars / Sensor Systems Cambridge Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you ve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a great opportunity to join a small, highly...
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Software Engineer
4 days ago
Cambridge, Cambridgeshire, United Kingdom Adria Solutions Ltd Full timeSoftware Engineer X 10 – Near Cambridge Onsite | High-Growth AI Company | Prototype-to-Product Development My client, a fast-growing AI company near Cambridge, is seeking talented Software Engineers to join a small but rapidly expanding development team. This is an exceptional opportunity to work across a wide variety of projects—from early-stage...
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Lead Software Engineer
1 day ago
Cambridgeshire, United Kingdom Cambridge University Press & Assessment Full time €74,000 - €80,000Job Title: Lead Software Engineer Salary: £73,000 - £80,000 GBP Location: Cambridge, UK Contract: Permanent, Full time 35 hours per week. Join our team at Cambridge University Press & Assessment and utilise your skills to make a real difference! As a full-stack web developer, you'll be adept and thrive in creating cutting-edge eLearning solutions with...
