Service Advisor

4 hours ago

Gatwick, England, United Kingdom Jago Consultants Full-time

Job Description

Job Role – Motor Vehicle Service Advisor

Job Location – Nr Crawley

Salary – 30k OTE

Service AdvisorDuties include:
Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken

Sell additional products as appropriate to customers’ needs

Advise on timescales and collection arrangements

Produce job cards on in-house computer system

Update customer and vehicle records

Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices

For this Service Advisor position you will have:
Previous experience working as a Service Advisor within a motor garage
Full driving licence
Excellent communication skills

Excellent Customer Service skills

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.