Operations Manager

Responsibilities Management of the rail operations team, ensuring effective utilisation of competent resource to safely deliver rail operations plansDevelopment of rosters for the rail operations team, ensuring sufficient available resource to deliver operations plans at all timesManagement of welfare of rail operations team members in line with company proceduresLead the planning of all rail operations carried out at LM RIC, ensuring plans are suitably prioritised, and effectively visualised & communicated to the rail operations team and all other affected stakeholders on a daily basisWork with the Operations Trainer & Assessor to ensure that rail operations team members have the required competence to carry out the full range of their duties and that such competence is maintained at all timesWork with the Operations Safety & Standards Manager to implement the fatigue risk management system (FRMS) to proactively monitor levels of fatigue within the rail operations team, and enable timely intervention to mitigate associated riskWork with the Operations Safety & Standards Manager to ensure that operational standards, procedures, and rules are fit for purpose Carry out operational audits and quality checks Develop and implement a suite of KPIs to enable proactive monitoring of operational delivery performance - delivering or exceeding against agreed targetsManagement of capacity planning within all yards and sidings across the site to support pipeline planningAct as the main point of contact for external rail operations customers/ stakeholders and third-party suppliersGain, and maintain depot driving and shunting competence to enable such duties to be performed as a contingency measure as requiredEnsure all operational safety events and near misses are reported and investigated in a timely mannerAssist the Operations Safety & Standards Manager with the production, review, and update of risk assessments to cover the full scope of rail operations at LM RIC to ensure associated safety risk is managed to a level As Low As Reasonably Practicable (ALARP)Ensure operations notices, bulletins, and urgent safety alerts are produced and briefed to all affected parties in a timely manner - and displayed on the operations notice boardProvide coaching and mentoring to the Operations Team Leader to support continued development and enable robust operations management cover capability during periods of absenceResponsible for the delivery of operations team actions and recommendations following audit, inspections, and investigation findings Skills / Experience needed for the Operations Manager role Thorough knowledge of training driving, and shunting techniques within depots, yards & sidings Previous line management of rail operations teams - including train drivers and/ or shunters Formal management qualification (Desirable) IOSH Managing Safely (Desirable) Trained Accident Investigator Personal Track Safety (Desirable) Behavioural Based Safety training (Desirable) Excellent knowledge of railway operations (Mainline & Depot) Conversant with the Railway Rule Book Familiar with relevant Health & Safety Legislation and Rail Industry Standards Knowledge of ORR guidance document 'Managing Staff Competence - Railway Safety Excellent knowledge of non-technical skills in a railway operational environment Desirable Extensive experience in performing rail operations including train driving (mainline & depot), and shunting Salary: £75,000 - £80,000+ Negotiable dependant on experience plus package including: - 10% annual bonus - Pension Scheme - Flexible Working - 25 Days annual leave plus bank holidays- ability to buy & sell up to 5 days - Healthcare cash plan & life Assurance