Customer support applications Engineer

1 week ago


Warrington, United Kingdom Page Personnel Full time

Lots of opportunity to progress in the near futureFast growing innovative companyAbout Our ClientThe employer is a small-sized organisation operating within the mechanical subsystems sector. They specialise in providing innovative solutions to their clients and are committed to maintaining high-quality standards in their products and services. In Defence, Aerospace, Energy, Formula 1 and Industrial.Job DescriptionBased from the Warrington office: Customer Support Applications Engineer will:* Use product knowledge to guide clients in product selection.* Provide quotes for parts and systems to potential customers.* Provide technical support information.* To formulate technical commercial solutions from customer enquiries.* Aim to respond in a timely manner to technical enquiries.* Liaise with the customer and engineering to ensure the customer receives the appropriate support.* Help to ensure that the departments KPI's are met.* Collaboration with the marketing team to ensure that prospective and existing clients are targeted with relevant marketing collateral.* Support continuous improvement initiatives within the business.The Successful ApplicantA successful Customer Support Applications Engineer should have:Skills and Behaviours:* Excellent communication skills.* The ability to work both in a team and independently.* Able to plan and organise your own workload.* Professional telephone manner.* Positive attitude.* Ability to work to deadlines and prioritise work effectively.* Ability to interpret technical drawings and specifications.* Excellent work ethic & attendance.* Proficient in all aspects of Microsoft Office.* Able to use ERP System to support the job role.* Able to use CRM Tool to support the job role.Qualifications / Education* Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics or a related technical field Aerospace Engineering, PhysicsWhat's on OfferA competitive salary of approximately £31,500 - £40,000 per annum.A permanent position within a growing company in Warrington.Opportunities to work on innovative projects within the industrial/manufacturing industry.Supportive and professional work environment.Potential for career growth and development.If you are passionate about engineering and customer support, this role offers an excellent opportunity to make a meaningful impact. Apply today to join a forward-thinking team



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