Technician 3

6 days ago


Derby, United Kingdom hays-gcj-v4-pd-online Remote Work Freelance Full time

Join a leading independent technology and services provider as a Technician 3.Job Overview: Provide onsite technical support for clinic IT deployments, coordinating events, managing devices, and resolving user issues. Ensure smooth operations through accurate documentation, inventory tracking, and clearmunication with teams.Location: DerbyContract: 17th Nov’25-02nd Jan’26Pay Rates:Umbrella Rate: £ (via a Hays approved umbrellapany).PAYE Basic Rate: £Hours: hours a week. Monday – Friday.Time: 9:00 AM – 5:30 PMKey Responsibilities:(lead deployment, configuration, support)1 Senior customer engineer is required on site, perform device refresh tasks, provide deploymentpletion updates to the Deployment Manager, update the AMDB (Asset Management Database), configuration and support equipment.- What is the technical environment, & minimum (technical) skills/experience needed?Provide onsite engineering support for clinic deployments.Run and coordinate clinic deployment events, ensuring all technical activities arepleted efficiently. Validate and process user work orders and deployment requests.Manage laptop and device handover to multiple users and sites. Maintain accurate inventory and documentation throughout the deployment process •municate deployment status and progress to the DLM team and project management.Address and resolve user queries and technical issues onsite.Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement.Excellent verbal and writtenmunication skillsAttend daily deployment calls and report any pre-deployment challenges or exceptions.Support data management and ensurepliance with data handling protocols.Liaise with clinic staff to minimise disruption and ensure smooth deployment - Will the resource be working alone or in a team?Working with 5 other engineers, but will be required to lead the teamHow to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4736717 - Komal Meenu


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