End User Services Specialist
4 days ago
You are looking for a Hybrid role - 3 days on site in London.You have experience working with End User Computing, AV, hardware, M365.About Our ClientThis organisation operates in the life science sector and is a well-established medium-sized company.Job DescriptionKey ResponsibilitiesManage and optimise end-user technology services, including devices, AV, mobile, identity, printing, meeting rooms, networks, and ITSM/ITAM tools.Gather stakeholder feedback to evolve digital workplace services and ensure they meet user needs.Promote strong customer service standards and develop the maturity of the end-user services team.Communicate proactively with users about digital services to minimise disruption and improve awareness.Monitor service performance using ITSM and third-party data, driving continuous improvement.Administer Microsoft 365, including user management, compliance, and service support.Deploy DEX tools and automation to enhance user experience, efficiency, and self-service.Provide VIP and executive support, including proactive coverage for high-profile meetings and AV setups.Manage the full lifecycle of end-user equipment from procurement to retirement.Improve service resilience through ongoing performance reviews and disaster recovery/IT continuity testing.Enhance and maintain internal portal applications for improved access and usability.Create Autopilot/configuration profiles and ensure device security and compliance.Deploy endpoint and cybersecurity capabilities with minimal disruption; improve monitoring in partnership with security teams.Maintain device backups and disaster recovery readiness.Expand Mobile Application Management (MAM) and implement Apple management tools (e.g., JAMF).Improve device management stability, cross-site security practices, and maintenance schedules.Oversee OS upgrades and communications to minimise user impact.Implement and optimise BYOD policies to ensure a secure and positive mobile experience.Act as an escalation point for complex endpoint issues.Support IT and AV infrastructure including print services, VC/event tech, and room booking systems.Contribute to endpoint security compliance and certifications (e.g., Cyber Essentials).Manage diverse EUC environments across multiple teams, ensuring minimal disruption during major upgrades, backup changes, and policy implementationThe Successful ApplicantExpertiseProven experience in end-user computing (EUC) or IT support roles.Strong knowledge of Microsoft Endpoint Manager (Intune) and Microsoft 365.Experience supporting hybrid working environments and implementing BYOD policies.Excellent troubleshooting and communication skills.Familiarity with compliance frameworks (e.g., Cyber Essentials, ISO 27001).Ability to manage complex tasks and multi-site projects.Proven experience in managing and optimising end-user computing environments.Strong skills in Intune, Microsoft 365, and Apple Business Manager.What's on OfferCompetitive salary ranging from £40,000 to £45,000 per annum.Comprehensive benefits package to support your professional and personal well-being.Opportunity to work in London within a reputable organisation in the life science industry.Hybrid Working - 3 days on site required
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End User Services Specialist EUC
2 weeks ago
London, United Kingdom Michael Page Technology Full timeWe are seeking an End User Services Specialist to provide exceptional support and management of end-user technologies in the life science industry. Client Details This organisation operates in the life science sector and is a well-established medium-sized company. Description Key Responsibilities Manage and optimise end-user technology services, including...
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End User Services Specialist
6 days ago
London, United Kingdom LifeArc Full timeJob Title: End User Services SpecialistLocation: LondonJob Type: Full-time, permanentAgencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted.Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you.About the roleThe...
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End User Support Specialist
2 weeks ago
London, United Kingdom Fulcrum Digital Inc Full timeOverviewWe are seeking a detail-oriented and customer-focused End User Support Specialist to join our IT team. This is a contract-to-hire position responsible for providing technical support to internal users, primarily through ServiceNow ticketing, and hands-on troubleshooting of laptops, Windows OS, and common enterprise applications including Office...
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End User Support Specialist
4 days ago
London Area, United Kingdom Fulcrum Digital Inc Full timeJob Summary:We are seeking a detail-oriented and customer-focusedEnd User Support Specialistto join our IT team. This is acontract-to-hireposition responsible for providing technical support to internal users, primarily throughServiceNowticketing, and hands-on troubleshooting of laptops, Windows OS, and common enterprise applications includingOffice 365.Key...
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Senior End User Technology Specialist
2 weeks ago
London, United Kingdom Zensar Technologies Careers Full timeZensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey.Zensars Return on Digital strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation...
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End User Services Specialist
6 days ago
London, United Kingdom UST Global Full time4 Openings - LONDON **Role description**: **End User Services Specialist** **London, with potential onsite or shift/on-call support as required** **Some travel may be involved depending on business needs** We’re seeking a proactive and technically skilled End User Services Specialist to join our IT team in London. In this hands-on role, you'll provide...
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End User Services Lead
1 week ago
London, United Kingdom Cognizant Full timeExcellent opportunity for End User Services Lead to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services - Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security...
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End User Support Specialist
6 days ago
London, Greater London, United Kingdom Lord Abbett Full time £45,000 - £80,000 per yearThe RoleAn International Support Technician is a member of the Lord Abbett technical team responsible for providing daily support for all Lord Abbett End User Technology products. The role involves significant in-person interaction with End Users and coordination with other technical teams to ensure a high-quality end user experience. Based in London, the...
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End User Services Engineer
6 days ago
London, Greater London, United Kingdom UNIVERSITIES SUPERANNUATION SCHEME Full time £30,000 - £60,000 per yearEnd User Services EngineerBusiness Area: ITPlace of Work: LondonContract Type: Fixed Term ContractWhen you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.About...
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End User Services Engineer
6 days ago
London Area, United Kingdom Universities Superannuation Scheme (Ltd) Full time £40,000 - £80,000 per yearEnd User Services EngineerBusiness Area: ITPlace of Work: LondonContract Type: Fixed Term ContractWhen you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.About...
