Liability Claims Handler FTC
7 days ago
Liability Claims Handler Location: Chelmsford Hours: 32 per week, Monday to Friday Contract: Full-time A respected and ethical insurer is looking to appoint a Liability Claims Handler to join their growing team in Chelmsford. The role focuses on managing a broad range of liability claims efficiently, fairly, and with empathy — reflecting the company’s strong ethical values and commitment to customer care. This is a great opportunity for someone who enjoys working in a collaborative environment and wants to be part of an organisation that values doing things the right way. The Role As a Liability Claims Handler, you’ll take ownership of claims from first notification through to final settlement. You’ll be responsible for investigating, negotiating, and resolving cases within your own authority limits while maintaining excellent communication with customers, brokers, and external professionals. You’ll manage MOJ Portal claims, appoint loss adjusters or solicitors where appropriate, and ensure compliance with all regulatory requirements and pre-action protocols. Accuracy and attention to detail are key, as you’ll be maintaining reserves, monitoring case progress, and reporting large losses or reinsurance triggers where necessary. You’ll also play a key part in maintaining the quality and integrity of data, supporting colleagues with workflow, and handling complaints promptly and fairly when they arise. Key Responsibilities Handle liability claims from start to finish, ensuring fair outcomes for all parties. Manage FNOL calls, MOJ portal cases, and appoint third-party experts as needed. Gather and assess all relevant information to investigate and finalise claims efficiently. Maintain accurate records, reserves, and diary notes within internal systems. Monitor third-party professionals’ progress and performance. Identify recovery opportunities and report large or complex losses to senior management. Support the team with allocation of new claims and incoming post. Handle customer complaints in line with FCA and company procedures. Assist with ad-hoc projects, audits, and process improvements. What You’ll Bring Previous experience handling liability or personal injury claims (EL/PL preferred). Excellent verbal and written communication skills. Strong negotiation ability with a customer-first approach. A keen eye for detail and strong organisational skills. Ability to manage time effectively in a busy, fast-moving environment. Confident user of claims management systems and Microsoft Office. A proactive, collaborative attitude with genuine care for customer outcomes.
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Liability Claims Handler FTC
5 days ago
Chelmsford, United Kingdom IPS Group Full timeLiability Claims HandlerLocation : ChelmsfordHours : 32 per week, Monday to FridayContract : Full-timeA respected and ethical insurer is looking to appoint a Liability Claims Handler to join their growing team in Chelmsford. The role focuses on managing a broad range of liability claims efficiently, fairly, and with empathy — reflecting the company’s...
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Liability Claims Handler
2 weeks ago
Chelmsford, United Kingdom Harrison Holgate Full timeOur Essex based client have a new opening for a Liability Claims Handler within their growing team. Responsibilities will include handling Employers Liability and Public Liability claims, from first advice through to final settlement. Applicants shouldhave previous Liability (EL/PL) or Personal Injury claims handling experience. Fantastic long term career...
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Liability Claims Handler
2 weeks ago
Chelmsford, United Kingdom Harrison Holgate Full timeOur Chelmsford-based client has a new opportunity for a Claims Handler to join their rapidly growing team.You will be responsible for handling a small caseload of Liability (EL/PL) claims. This role offers a hybrid working arrangement.As true market specialists, we work in partnership with our candidates and clients, delivering unrivalled market knowledge...
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Liability Claims handler
3 days ago
Chelmsford, United Kingdom Barker Munro Recruitment Ltd Full timeLiability Claims Negotiator Barker Munro Recruitment has a great opportunity to work for a leading Insurance organisation as a Liability Claims Negotiator. You’ll manage a portfolio of Employers, Public, Property Owners, and Products Liability claims from first notification to settlement, ensuring regulatory and company standards are met. Most cases...
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Senior Claims Handler
7 days ago
Chelmsford, United Kingdom Harrison Holgate Full timeOur client, a Chelmsford based Claims Management company, have a new opening for a Senior Claims Handler. Responsibilities will include handling Commercial Property/Liability (EL/PL) claims on a delegated authority basis and to assist in other lines ofbusiness such as Personal Accident and Travel. This is predominantly UK claims work, but could potentially...
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Chelmsford, United Kingdom IPS Group Full timeA respected insurer is looking for a Liability Claims Handler to join their team in Chelmsford. In this full-time position, you will manage all aspects of liability claims, ensuring fair outcomes and thorough investigations. Ideal candidates will have experience in handling liability or personal injury claims and possess excellent communication and...
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TP Claims
3 weeks ago
Chelmsford, United Kingdom Vermelo RPO Full timeClaims Handler - Indemnity & Liability Resolution (ILR) Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working – typically 1 day per week in the office once probation is passed) About the Role We’re looking for proactive and customer-focused Claims Handlers to join our growing team....
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Chelmsford, United Kingdom Exchange Street Executive Search Full timeOverviewOur client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and...
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Claims Handler
2 weeks ago
Chelmsford, United Kingdom PIB Insurance Brokers Full time**The Role**: We have an exciting opportunity for an experienced commercial insurance Claims Handler / Senior Claims Handler to join our Claims team based in Chelmsford. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will...
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Chelmsford, United Kingdom Exchange Street Executive Search Full timeOur client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford. You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and...
