Customer Service Manager
2 days ago
Customer Services Manager - Chelmsford Our client based in Chelmsford is seeking a proactive Customer Services Manager to lead their customer service team in a permanent, full-time role. The position offers a salary range of £30,000 to £35,000 per annum, depending on experience. This is a great opportunity to join an established company where you will drive service improvements, develop your team, and elevate the overall customer experience.Key responsibilities:Lead, coach, and develop the customer service team to maintain high performance and customer satisfactionManage escalated customer concerns, ensuring timely and effective resolutionDesign and refine customer service policies and workflows to boost efficiency and service qualityMonitor key metrics and customer feedback to identify trends and areas for improvementCollaborate with other departments to ensure a seamless customer journeyRequired skills and experience:3-5 years in customer service with experience managing teamsStrong leadership, communication, and problem-solving abilitiesFamiliarity with customer service platforms such as ZendeskExperience engaging directly with customers through multiple channelsBenefits:Performance-based bonus schemeEmployee discountsPension planIf this sounds like the role for you, please send your CV and contact Connor at Prime Appointments for a confidential discussion. #officejobs
-
Customer Service Manager
1 week ago
Chelmsford, United Kingdom Prime Appointments Ltd Full timeOverviewCustomer Services Manager - ChelmsfordOur client based in Chelmsford is seeking a proactive Customer Services Manager to lead their customer service team in a permanent, full-time role. The position offers a salary range of £30,000 to £35,000 per annum, depending on experience. This is a great opportunity to join an established company where you...
-
Customer Service Manager
2 days ago
Chelmsford, United Kingdom Huntress Full timeCustomer Service Manager We are proud to be partnering with a great client of ours in the Chelmsford area who are seeking Customer Service Manager to join their small growing team. This position is management of clients/customers, not overseeing internal staff, and servicing themto a high standard. This position will suit someone who genuinely enjoys...
-
Admissions Customer Service Manager
1 week ago
Chelmsford, United Kingdom ARU Full timeAdmissions Customer Service Manager Job Category Administrative Vacancy Type Fixed term contract Fixed Term Duration 6 months Employment Type Full time Salary From £38, p.a. Salary To £44, p.a. Location Chelmsford Faculty / Prof Service Corporate Marketing Closing Date 10 / 12 / Ref No Documents About ARU ARU is a global university transforming lives...
-
Admissions Customer Service Manager
2 weeks ago
Chelmsford, United Kingdom Anglia Ruskin University Full timeJoin to apply for the Admissions Customer Service Manager role at Anglia Ruskin University Job Description Person Specification (PDF, 1006.56kb) Candidate Brief (PDF, 2560.72kb) About ARU ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its...
-
Admissions Customer Service Manager
2 weeks ago
Chelmsford, United Kingdom Anglia Ruskin University Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About ARU ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).ARU's research...
-
Customer Service Executive
1 week ago
Chelmsford, United Kingdom Teledyne Technologies Inc. Full timeBe visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas...
-
Customer Service Executive
2 weeks ago
Chelmsford, United Kingdom Pure Resourcing Solutions Limited Full timeWe are looking for an experienced Customer Service Executive to join a large manufacturing firm in Chelmsford. This role is key in delivering a high level of customer satisfaction through accurate order management, and consistent high standards. You will work closely with the sales team and the wider business to ensure customer orders are processed...
-
Customer Service Executive
2 weeks ago
Chelmsford, United Kingdom Pure Resourcing Solutions Limited Full timeWe are looking for an experienced Customer Service Executive to join a large manufacturing firm in Chelmsford. This role is key in delivering a high level of customer satisfaction through accurate order management, and consistent high standards. You will work closely with the sales team and the wider business to ensure customer orders are processed...
-
Customer Service Advisor
1 week ago
Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time**Salary £24,000 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints Advisors you will...
-
Customer Services Assistant
4 days ago
Chelmsford, United Kingdom Assets for Life Ltd Full time**Customer Services Assistant - OTE £35k-45k per year - Chelmsford** **The Role** Are you a customer-focused individual with excellent organizational and communication skills? Do you want to work for a reputable company that values its customers and is committed to exceeding their expectations? If so, then Assets for Life has the perfect opportunity for...