Claims Apprentice
2 days ago
Job Description
We are currently recruiting a Claims Apprentice to strengthen our awesome Credit Management & Claims team based in Bristol.
We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration-based roles.
To administer the processing of customer claims for lost and damaged parcels, subsequently issuing financial settlements where applicable and appropriately communicating to customers when not.
Manage customer interactions via telephone and email, ensuring our customers' expectations are always appropriately met
The Claims Apprentice will work alongside their wider team whilst completing a Level 3 Business Administration apprenticeship.
Key Tasks/Areas of responsibility:
To validate new claim requests against clearly defined policies and issue claims forms to our customers where appropriate
To validate completed customer claim forms against clearly defined policies to establish if DPD are liable for loss and damage in transit, issuing settlement or rejecting where appropriate
Manage inbound calls and emails relating to all of the above areas, ensuring our customers expectations are always appropriately met
Ensure all tasks are completed within agreed timescales, ensuring all defined quality standards are met.
Complete adhoc tasks in relation to the above when appropriate
Qualifications
Apprenticeship Qualification:
Completion of a qualification.
Minimum Qualifications and Experience :
Candidates must have achieved GCSE/Level 2 in Maths and English or be willing to complete this during the apprenticeship.
Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.
Providers for the chosen qualification may also set their own eligibility criteria that candidates must meet.
Additional Information
What we're looking for;
Familiar with Google Workspace (GMail/GSheet) or Microsoft Office package (Word and Excel primarily)
Independently motivated, with the ability to take on tasks and duties without immediate direction
Excellent communication skills and the ability to communicate effectively at all levels
High attention to detail to produce accurate and quality work
An individual who has the ability to welcome and adapt to change, within a forward thinking business.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability
Special Conditions :
Rates of Pay: Apprentices at DPD are paid above the national standard apprenticeship pay
Study leave
Opportunity to work in a clean, health and safety conscious environment
Funded Training to develop your skills
The opportunity to progress your career within the business
Further training to develop wider skills
Access to MyBenefits and DPD rewards programme
Key Measures of Performance :
Compliance to training and qualification schedule
Productivity
Attendance record
Training reports
Assigned mentor report
-
Claims Apprentice
21 hours ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob DescriptionWe are currently recruiting a Claims Apprentice to strengthen our awesome Credit Management & Claims team based in Bristol.We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration-based roles. To administer the processing of customer claims for lost and damaged...
-
Cash & Banking Apprentice
1 day ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeJob DescriptionWe are currently recruiting a Cash & Banking Administration Apprentice to strengthen our awesome Credit Management & Claims team based in Bristol.We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration based roles.The Cash & Banking Administration Apprentice will...
-
Cash & Banking Apprentice
2 days ago
Bristol, Bristol, United Kingdom DPDgroup Full timeJob Description We are currently recruiting a Cash & Banking Administration Apprentice to strengthen our awesome Credit Management & Claims team based in Bristol. We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration based roles. The Cash & Banking Administration Apprentice...
-
Cash & Banking Apprentice
4 minutes ago
Bristol, Bristol, United Kingdom DPD Group UK Full timeCompany DescriptionDPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.Job DescriptionWe are currently recruiting a...
-
Lift Repair Engineer
2 weeks ago
Bristol, Bristol, United Kingdom Stannah Full timeLift Repair Engineer Jobs in Bristol at Stannah - Join Our Team Are you a qualified Lift Engineer looking for a Lift Repair Engineer job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit qualified Lift Engineers. This job is to cover out minor repairs across Stannah's lift portfolio in the south...
-
Maintenance Technician/Multi skilled Technician
2 weeks ago
Bristol, Bristol, United Kingdom Kerry Full timePosition Type: FT PermanentWorkplace Arrangement: #LI-Onsite Maintenance Technician - Electrically qualified Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly...
-
Maintenance Technician
2 weeks ago
Bristol, Bristol, United Kingdom Kerry Full timeRequisition ID: 56686 Position Type: FT Permanent Workplace Arrangement: #LI-Onsite Maintenance Technician - Electrically qualified About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that...
-
Apprenticeship Performance Lead
3 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us: We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people. We're a friendly,...
-
Lift Repair Engineer
2 weeks ago
Bristol, United Kingdom Stannah Full timeLift Repair Engineer Jobs in Bristol at Stannah - Join Our Team! Are you a qualified Lift Engineer looking for a Lift Repair Engineer job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit qualified Lift Engineers. This job is to cover out minor repairs across Stannah's lift portfolio in the south...
-
Maintenance Technician/Multi skilled Technician
2 weeks ago
Bristol, United Kingdom Kerry Full timePosition Type: FT PermanentWorkplace Arrangement: #LI-Onsite Maintenance Technician - Electrically qualified Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly...
-
Performance Manager
3 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Performance Manager
3 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Performance Manager
2 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Performance Manager
3 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Performance Manager
2 weeks ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Performance Manager
3 days ago
Bristol, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
-
Maintenance Technician
2 weeks ago
Bristol, United Kingdom Kerry Full timeRequisition ID: 56686Position Type: FT PermanentWorkplace Arrangement: #LI-Onsite Maintenance Technician - Electrically qualified About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that...
-
Performance Manager
3 days ago
Bristol, England, United Kingdom Best Practice Network Full timeAbout Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly, DfE...
