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Program Manager

1 week ago

SouthendonSea, Southend-on-Sea, United Kingdom Career Moves Full time
Program Manager

Location: UK, London, Kings Cross (Hybrid)
Length: Start: ASAP End: 31/12/2025
Rate: £39.90 p/h (Inside IR35)
Hours: 9am-6pm

Role Overview:
Our Client's Store Content Management team is seeking a Launch Manager to expand in-person support to the EMEA / APAC region and take ownership of operations programs supporting the launch and post-launch success of a wide variety of gaming, application, and media content published on the Store. The role will involve operating at multiple levels and communicating with developers in their preferred language.
 
The ideal candidate is already well-versed in mobile, PC, or video game console app store distribution and has experience building operational programs. The candidate should be an enthusiastic and flexible teammate, have proven communication skills working across local regions, and have a strong analytical mind that thrives in a fast-paced commercial environment.

Job Responsibilities:
  • Support the launch of new products on the Store
  • Provide technical assistance to external clients and internal XFN collaborators
  • Coordinate projects, making detailed plans to accomplish goals and leading implementation efforts as needed
  • Perform, organize, and streamline operational tasks across various departments to reduce the risk of potential errors
  • Confer with management, production, and marketing staff to discuss project specifications and procedures
  • Monitor for problems and act when required or escalate to the operations manager when needed
  • Action activities that are associated with the production of the products the company offers
  • Handle problems in a calm and collected manner, even when under pressure
Skills:
  • Exceptional verbal and written communication skills, problem-solving skills, and interpersonal skills
  • Strong ability to work independently and manage one's time
  • Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio, etc
  • Proven experience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detail
  • 5+ years of experience with app/game production, operations, QA, or developer relations
  • Proven experience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detail
  • Experience working with product, engineering, and design teams
  • Fluent in 2 or more languages relevant to the local region 
Top 3 must-have hard skills:
  • Titles of their experience in work similar to the role and companies they have worked for
  • YOE based on relevant experience in a role
  • Technical acumen – handle complicated internal tooling- any experience in this area is a good pointer
Education/Experience:
  • Bachelor's degree in business, administration, or related field; candidates with relevant experience will also be considered
  • Launch or Release Management experience
  • Strong technical literacy
  • Familiarity with video games and VR/MR ecosystems
  • Release Manager / Launch Manager experience