1st Line Support

4 days ago

Burgess Hill, United Kingdom Jago Consultants Full time

Job DescriptionRole: 2x IT 1st Line EngineersLocation: Burgess HillSalary: £22,000 Our client is a successful, privately owned IT company based in the Burgess Hill area. They have exciting opportunities for two forward thinking IT 1st Line Technicians to join their expanding team. This is a fantastic opportunity for someone looking to progress within a successful, well-established company offering continued training and development. As a 1st Line Support Technician you will be responsible for providing first class customer service and IT support to a variety of clients. With individual needs this role will be suited for someone coming from a similar role who is used to working in a fast paced environment. You will be responding to inbound support Emails and callsYou will provide excellent customer service keeping clients up to date with any issues.You will also be responsible for upgrading types of hardware and software ensuring minimal impact to client.You will be required to carry out site visits and on-site trouble shooting when required.For this 1st Line Support Technician role you will need to be pro-active with a can do attitude.You will have excellent customer service skills and have a friendly but professional approach.You will need to have a keen interest in developing a career in ITYou will ideally have 12-months IT experience OR have recently studied an IT qualification and be looking for your first IT job In return this company is offering a great opportunity to work for a friendly, successful business with the opportunity to build a strong and stable career.They are offering a competitive salary, depending on experienceCompany Pension Scheme IT support, IT helpdesk, first line, IT service helpdesk, IT technician, IT, 1st Line support, IT support, IT helpdesk, first line, IT service helpdesk, IT technician, IT, 1st Line support, IT support, IT helpdesk, first line, IT service helpdesk, IT technician, IT, 1st Line support IT support, IT helpdesk, first line, IT service helpdesk, IT technician, IT, 1st Line support

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