Service Advisor

Job DescriptionService Advisor needed in the Henfield area of West Sussex. We are working with a Motor Garage who are actively looking for a Service Advisor to join there friendly team. Henfield area of West Sussex. Will suit someone looking to progress into a manager role. Job Role – Motor Vehicle Service Advisor (progressions to management) Salary – £26-28k plus bonus (approx 3k) Hours: Mon-Fri 8.00-6.00 / every other Saturday 8am to 12pm Service Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles in a professional manner Advise on estimated costs of repairs and work to be undertaken Sell additional products as appropriate to customers’ needs Advise on timescales and collection arrangements Produce job cards on in-house computer system Update customer and vehicle records Document all warranty work in accordance with manufacturer policy Preparation and completion of invoices For this Service Advisor position you will have: Previous experience working as a Service Advisor within a motor garage  Full driving licence Excellent communication skills Excellent Customer Service skills As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.