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Ambassador Volunteer Coordinator

3 weeks ago

Devon, United Kingdom Devon County Council Part time

This is an exciting opportunity to lead the Ambassador Volunteer Programme, supporting a network of Ambassador Volunteers throughout Devon.

This role works closely with both Devon Information Advice and Support for SEND (DIAS) and Parent Carer Forum Devon (PCFD). DIAS are the statutory service providing impartial information advice and support for children and young people with SEND and their parents. PCFD promote participation of parent carers across the county to enable partnership working with the Local Authority and health services to ensure that services are focused on meeting the needs of children and their families. This role will also link into the Four Cornerstones initiative which is being developed by Devon County Council.

Volunteer Ambassadors for parents and carers of children with SEND act as points of contact in schools, groups, or within a local area to collect and disseminate information for DIAS and PCFD. The AV coordinator is responsible for co-ordination of the programme, including training and induction of new volunteers and ongoing support and training for those within the team.

We are looking for an enthusiastic and self-motivated coordinator to deliver the aims of the programme. Key elements of the role include developing and managing a team of volunteers, developing community networks, organising events, delivering presentations and training, disseminating key information from stakeholders, gathering feedback, and producing written reports to demonstrate impact. This will require excellent verbal, written and digital communication skills, the ability to develop strong relationships with a wide range of stakeholders, and excellent organisation and time-management. Experience with managing volunteers and project delivery will be an advantage.

The AV coordinator reports to DIAS and PCFD and is line managed by the DIAS Manager. The role requires an ability to work independently and flexibly including occasional evenings and weekends, with an ability to travel across Devon.

Interviews will be held on Thursday 15th May 2025