Debrief Clerk

Job Title: Customer Service & AdministratorLocation: Manton Wood, Sherwood Drive, Worksop, S80 3FYPay Rate: From £12.78 per hour, paid weeklyHours: 8-hour shifts between 06:00–18:00, Monday to friday ( maybe odd weekend date)Join Our TeamWe’re seeking Customer Service & Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish.If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.What You’ll Be Doing:Communicating proactively and reactively with customersInvestigating and resolving customer queries in a timely mannerEscalating issues to the Customer Services Manager when neededLiaising with planning and transport teams regarding late/failed deliveries and re-bookingsSupporting continuous improvement within the customer services departmentWhat We’re Looking For:Excellent communication and interpersonal skillsPrevious customer service experienceStrong conflict management abilitiesExperience using Transport Management Systems (ideally Microlis)Benefits:Clean and friendly working environmentLong-term work with genuine permanent opportunitiesOvertime availableWork with a large international clientFree on-site parkingOn-site canteenEasy site access28 days holiday per yearWeekly payPension schemeEmployed status with personal accident insuranceReady to take the next step?Apply now to join our next induction and start your journey with us.Immediate starts available