Customer Service Administrator
3 days ago
We are looking for enthusiastic Customer Service Administrators to join our clients Customer Service team in Hitchin, Hertfordshire. Being committed to outstanding customer care, they need people who share these values to help them grow and develop their business. If you are an enthusiastic and committed customer service administrator, they’d love to hear from you. About the company Our client is a rapidly growing mail order business specialising in wild bird food, wildlife feeds, habitats, and accessories. They are a busy technology-led ecommerce business that never loses sight of what makes them successful - their staff and their customers. Primarily selling retail, most communication will be with householders interested in feeding birds and helping garden wildlife. The activity behind the scenes is far more demanding. Supplier management, commercial mitigation contracts, logistics, and multiple warehouse stock management, to name but a few. This is a fast-paced and varied workplace that needs a hardworking, resourceful, and resilient workforce. About the role Their customer service department is a constantly busy environment. As a Customer Service Administrator, you must be prepared to combine soft customer service communication skills with consistent and accurate administration. Work arrives on the phone, online, on social networks and in person. You need be flexible and resilient enough to manage constantly competing priorities and still be determined enough to get the job done. This full-time, office-based Customer Service Administrator role includes these duties: Internal and external customer service, by phone, email, social media, live chat and in person Answering and making calls, taking orders, booking deliveries, and arranging collections Responding to customers, suppliers and colleague’s enquiries by phone, email and online Resolving all issues quickly and efficiently Responsible for accurate upkeep of stock and customer databases including the company CRM system Updating product SKU’s online via the CMS with new, and updated information About you You will relish a job that keeps you busy all day, every day. As a Customer Service Administrator, you must be positive, calm under pressure, and conduct yourself with outstanding organisational skills. Being a distance retailer, detail, accuracy and consistent administration are keys to success. An ability to work effectively on and manage competing priorities are essential and you must have/be: Confident, friendly and enthusiastic about helping customers Excellent telephone manner and enjoy speaking to people An aptitude for picking up knowledge of products quickly and being able to translate that to Customers who may have varying technical competence Great communication skills and be a creative problem solver who can turn complaints into positive relationships Thrive in a busy environment and remain calm under pressure Excellent IT skills including MS Office, CRM & CMS systems Reliable, responsible with a ‘can-do’ attitude willing to lead by example A natural self-starter and relish personal responsibility About the salary and rewards For the role of Customer Service Administrator there is on offer: A salary of £19,500 to £27,000 per annum, depending on experience 4% additional attendance allowance Scheme 28 days holiday including bank holidays Health plan Workplace pension Free tea and coffee Free parking
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Customer Service Administrator
7 days ago
Hitchin, United Kingdom Tate Full time**Customer Service Administrator - Temporary Assignment for 6 months which could lead to a permanent role.** **This well-established Hitchin based organisation are looking for team orientated, self-motivated individuals to join their busy customer service team.** **Taking calls from customers answering questions or addressing any concerns they may have and...
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Customer Service
2 weeks ago
Hitchin, United Kingdom Irlam Associates Full timeExplaining service and pricing Customer Service Executive Hitchin £24k + bonus Irlam Associates are proud to be representing one of the UK's largest and well-known courier & Logistics providers in their search for a Customer Service Executive to join their brand new team at their site close to Hitchin. This is an extremely important rolewhere you will be...
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Service Administrator
2 weeks ago
Hitchin, United Kingdom Excelé HR Full timeAs the Service Coordinator, you will have an opportunity to develop your skillset including customer service and sales within a long established business. **Main duties** - Scheduling of service calls on a daily basis and organising engineers jobs - Ordering spare parts and quoting customers accordingly - Dealing with incoming sales enquiries - Checking...
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Customer Service Coordinator
1 week ago
Hitchin, United Kingdom Willmott Dixon Full timeWe’re looking for a Customer Service Coordinator to join our London & East team, based in Hitchin, to play a vital role in delivering outstanding customer care throughout the Defects Liability Period and beyond across various construction projects which we have delivered. As the successful candidate, you’ll coordinate and support the completion of...
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Customer Service Coordinator
2 weeks ago
Hitchin, United Kingdom Willmott Dixon Group Full timeCustomer Service Coordinator We're looking for a Customer Service Coordinator to join our London & East team, based in Hitchin, to play a vital role in delivering outstanding customer care throughout the Defects Liability Period and beyond across various construction projects which we have delivered. As the successful candidate, you'll coordinate and support...
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Customer Service Coordinator
2 weeks ago
Hitchin, Hertfordshire, United Kingdom Willmott Dixon Group Full time £30,000 - £45,000 per yearCustomer Service CoordinatorWe're looking for a Customer Service Coordinator to join our London & East team, based in Hitchin, to play a vital role in delivering outstanding customer care throughout the Defects Liability Period and beyond across various construction projects which we have delivered.As the successful candidate, you'll coordinate and support...
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Customer Service
9 hours ago
Hitchin, United Kingdom Tate Full timeWe are recruiting for a temporary Customer Service Advisor for a company based in Hitchin. This is an office-based role: working hours Monday to Friday: 9.00am to 5.30pm. Immediately start for approx. 1 to 2 months If you are home from university over the holidays this could be the ideal position for you! Day to Day Responsibilities: Monitoring email...
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L3 Customer Service Apprenticeship
2 weeks ago
Hitchin, United Kingdom LMP Group Full timeAs a Customer Success Apprentice, you will have the opportunity to play a crucial role in meeting and surpassing our customers' needs. Working closely with our skilled Customer Success team, you will gain the necessary skills and knowledge to deliver excellent support and guidance to our valued clients. **Working Week - **Monday - Friday, 9.00am - 5.30pm...
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Administrator
7 days ago
Hitchin, United Kingdom Osborne Appointments Full timeAre you a proactive individual, looking to develop a long-term career within a growing company? OA are recruiting for an **Administrator** to join our client based in Hitchin on a permanent basis. **Job Details**: - £21,000, plus £1000 potential bonus - Monday - Thursday, 9am - 4.45pm, Friday, 8.30 - 4.30 - Permanent, based in Hitchin **Main...
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Customer Service Representative
2 weeks ago
Hitchin, United Kingdom LV= Life & Pensions Full timeAt LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures - that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together. **Please be aware this is an...
