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Services Manager, capital equipment maintenance
1 week ago
Capital equipment Services Manager required to manage the European division of capital equipment B2B services product design, development and delivery. Our client supplies industrial capital equipment to Biomedical, Aerospace, Automotive and other industries that are used for materials testing in manufacturing using metals, plastics, composites and biomedical materials.You will take ownership of all Service product lines working to build and improve the Engineering Services portfolio of Service products. Requirements Over three years of B2B service product development experience (concept through go to market. Over three years of product management and strategic planning experience Bachelor's degree in business, Engineering or a related field Project Management or Business Analysis Positive "can do" attitude with a willingness to succeed. MS Office Professional fluency including Power BI also Agile would be advantageous. An entrepreneurial and pragmatic approach to product development able to be effective in a results-oriented environment. Role Service Product Manager will work internally to focus on identified key market segments by defining and developing products then deploying resources appropriately. Manage the service product funnel using market knowledge, strategic and user insight. Manag the Service product life cycle from strategic planning to tactical delivery. Own the portfolio of service products, ensuring that the generation of new service catalogue numbers is controlled and all our business systems are updated with latest information including price and revenue recognition flows, etc. Simplification and rationalization of existing products. Help develop and deliver new product information and product updates including training to stakeholders (e.g. sales, marketing, engineering, support teams and customers). Be the B2B service product subject matter expert.
