Service Controller

3 days ago


Shefford, United Kingdom PATH Recruitment Full time

Service Controller – Plant Hire | Shefford | £32,000 – £35,000Join a leading name in the plant hire sector as a Service Controller, supporting engineers and ensuring smooth day-to-day operations.About UsThe client are a well-established business within the plant hire and construction support industry. With a strong reputation for reliability and customer service, we provide equipment and support to a wide range of clients across construction and engineering. You’ll be joining a supportive team that values collaboration, efficiency, and a proactive approach.Key Benefits of the Service Controller: Salary of £32,000 – £35,00025 days holiday plus bank holidaysMonday-Friday working hours Company pension schemeOngoing training and development opportunitiesSupportive team environment with career progression prospects About the Role:As Service Controller, you’ll be the first point of contact for customer enquiries, ensuring excellent communication between clients, suppliers, and engineers. You’ll coordinate service schedules, manage engineer diaries, and provide vital administration support to the service department. This is a varied and fast-paced role where your organisational skills will play a key part in keeping everything running smoothly.Key responsibilities include: Acting as the main point of contact for customersAssisting the service team with daily administrationLiaising with product and parts suppliersScheduling and diary management for field service engineers About YouYou’ll bring proven experience within the plant hire, construction, or engineering support sector. Strong communication and organisational skills are essential, along with confidence using Microsoft Office. You’ll thrive in a busy environment, enjoy problem-solving, and be a positive team player with a great sense of humour.To be successful as Service Controller, you may have worked as a: Service Administrator, Service Coordinator, Hire Desk Controller, Plant Hire Administrator, Engineering Scheduler, Service Planner, Workshop Controller, Service Support Coordinator, Maintenance Scheduler, or Hire Desk Advisor.



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