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Consumer Research Business Partner

2 weeks ago

Cirencester, Gloucestershire, United Kingdom St. James's Place Full time
Work closely with project teams and business leaders to scope research projects with clients and Partners to support strategic business objectives. Early involvement in change projects to advise the team where consumer research is required. Support the Head of Consumer Research to prioritise testing and develop the wider research program in collaboration with business areas and rest of the team. Draw on knowledge from existing bank of data to ensure key themes are identified. Work with 3rd party providers to brief-in requirements identified. Manage research through to completion - maintaining process and governance rigour. Work with wider research team to report results to key partners and governance groups across the business, including the Content community. Track impact that the research has made - ensuring action has been taken on the back of it and reporting that change. Identify and raise risks presented in research data collected. Ensure consumer duty requirements for consumer understanding are met. Find opportunities for continuous improvement.

Who we're looking for:

Previous working experience with 3rd parties preferred and/or demonstrable success of successful Stakeholder management and organisational ability such as project management. Good understanding of the SJP business and the different departments. Strong interpersonal skills enabling cross-departmental collaboration and the ability to develop productive relationships. Confidence to challenge when necessary. Good written communication skills imperative. Able to communicate brief, negotiate fee and steer the design and execution of research with external agencies. Strong data skills.

What's in it for you?

Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching. Parental leave – 6 months full pay 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

Flexible Working
 We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation

Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.

Reasonable Adjustments

We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at