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AppDynamics SME

2 weeks ago

London, United Kingdom FryerMiles Full time

AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year – Remote with occasional travel to London FryerMiles are delighted to be supporting a fantastic technology SME on their recruitment of a AppDynamic Subject Matter Expert (SME) to work on a long term, major government programme. The AppDynamics Subject Matter Expert (SME) will join the Infrastructure Operations function. This is a critical role requiring someone who can start immediately to ensure a smooth knowledge transfer and seamless transition ahead of service delivery and operational go-live. You’ll be the technical authority for AppDynamics across a complex multi-team delivery landscape, ensuring monitoring, alerting and system health rules are correctly implemented, maintained and optimised for production performance. Key Responsibilities · Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams · AppDynamics Configuration & Engineering · Create, configure and maintain alerting based on evolving business and operational requirements · Deploy and manage health rules, ensuring accurate monitoring of application and infrastructure performance · Triage and resolve AppDynamics issues within lower environments, supporting teams through root cause analysis and corrective action. · Defect & Issue Management · Own the full AppDynamics defect management process · Ensure timely escalation, documentation and resolution of any monitoring-related faults · Stakeholder & Vendor Management · Act as the primary point of contact with Cisco for all AppDynamics-related queries, escalations and support requests · Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams · Governance & Assurance · Create and maintain a governance mechanism to track frequently-triggered production health rules Required Skills & Experience · Strong hands-on expertise with AppDynamics across enterprise environments. · Proven experience configuring alerting, dashboards, health rules and performance monitoring · Experience managing defects and issues through their full lifecycle · Active SC Clearance  AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year – Remote with occasional travel to London