Customer Administrator

7 days ago


Hampshire, United Kingdom Pertemps Full time

Customer Administrator – Remote role Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator:- Providing frontline telephone and email support to ensure a smooth journey and high-quality care.- Booking appointments for customers as required.- Working through email enquiries and escalating as required.- Dealing with enquiries, answering queries, calls and escalating to relevant departments.- Appropriately and sensitively deal with professionals, customers and clients.- Always adhere to strict policies regarding confidentiality and compliance.- Ensuring all information is recorded accurately on your system. Requirements:- A minimum of 1 years relevant Administration experience.- Experience using MS office.- Good communication skills.- Ability to prioritise.- Clear understanding of confidentiality and handling sensitive information.- Self-sufficient and a problem solver.- Happy to undertake a DBS check.The Role:- Fully remote, home based (all IT equipment will be provided).- Monday – Friday, 9am – 5pm with 1 hour for lunch.- Salary of £24,000 - £27,000 depending on experience.If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV or get in contact with Amy or Sophie at the Pertemps Southampton Branch today


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