Complaints Handler

10 hours ago

Leicester, United Kingdom Portfolio Group Full time

Job Start Date: ASAP Complaints Handler 5 days a week in office 23k – 24k Based in Hinckley Are you a dynamic individual with a knack for communication and a passion for problem-solving? We are looking for a motivated Complaints Handler to join our client’s head office in Hinckley. Why This Role? You will be instrumental in maintaining cash collections and reducing overdue debt, ensuring the financial health of the organisation. What We’re Looking For: * A bright, confident, and positive individual who thrives in a fast-paced environment * At least two years of experience in customer service or account collection * Exceptional negotiation skills and a pragmatic approach to problem-solving Your Daily Responsibilities: * Engage with clients about their overdue accounts * Address payment and service queries, mainly over the phone * Deliver “Super Service” in every interaction, maintaining detailed records * Process debit/credit card payments efficiently * Collaborate with the team to streamline client accounts and internal processes * Handle account adjustments and provide comprehensive case histories when necessary What You’ll Achieve: * Meet and exceed cash collection and outbound call targets * Ensure timely and accurate completion of credit control tasks * Maintain high levels of attendance and punctuality

  • Complaints Handler

    2 days ago

    Leicester, United Kingdom Portfolio Group Full time

    Job Start Date : ASAP Complaints Handler 5 days a week in office 23k – 24k Based in Hinckley Are you a dynamic individual with a knack for communication and a passion for problem-solving? We are looking for a motivated Complaints Handler to join our client’s head office in Hinckley. Why This Role? You will be instrumental in maintaining cash collections...

  • Complaints Handler

    7 hours ago

    Leicester, United Kingdom Next Full time

    Rate of pay: £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900)Shift 1: Tuesday-Wednesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00 (36 hours perm) Permanent roleShift 2: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18:00 (36 hours per week) Permanent roleShift 3: Sunday 10:00-17:00, Monday 08:00-16:00,...

  • Complaint Handler

    1 week ago

    Leicester, United Kingdom Next Careers Full time

    DescriptionRate of pay:14.2315.04 per hour (Annual Est. 26800 - 27900)Annual Salary Estimate: 26800 - 27900 per yearShift 1: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00 Friday-Saturday 10:00-18:00 (36 hours per week) Permanent roleShift 2: Sunday 10:00-17:00 Monday 08:00-16:00 Thursday-Saturday 10:00-18:00 (36 hours per week) Permanent roleLocation:Desford...

  • Complaints Handler

    4 days ago

    Leicester, United Kingdom Next Full time

    Rate of pay: £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900) Shift 1: Tuesday-Wednesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00 (36 hours perm) Permanent role Shift 2: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18:00 (36 hours per week) Permanent role Shift 3: Sunday 10:00-17:00, Monday...

  • Complaints Handler

    7 hours ago

    Leicester, United Kingdom Next Full time

    This range is provided by Next. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Shift 1: Tuesday-Wednesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00 (36 hours perm) Permanent role Shift 2: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18:00 (36 hours per week)...

  • Regulated Complaint Handler

    1 week ago

    Leicester, United Kingdom Next Careers Full time

    DescriptionRate of pay:14.2315.04 per hour (Annual Est. 26800 - 27900)Shift 1: Monday-Thursday 09:00-17:00 Sunday 10:00-17:00 (36 hours per week) Permanent roleShift 2:Tuesday-Thursday 9:00-17:00 Friday 9:00-16:45 Saturday 9:00-17:00 (36 hours per week) 12 Month Fixed Term ContractLocation:Desford Road Leicester LE19 4ATTraining:Includes 4-6 weeks of paid...

  • Complaint Handler

    1 week ago

    Leicester, Leicester, United Kingdom Next Careers Full time £26,800 - £27,900 per year

    DescriptionRate of pay: £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900)Annual Salary Estimate: £26,800 - £27,900 per yearShift 1: Tuesday-Wednesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00 (36 hours perm) Permanent roleShift 2: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18: hours perm)...

  • Complaint Handler

    7 days ago

    Leicester, Leicester, United Kingdom Next Careers Full time £16,800 - £27,900 per year

    DescriptionRate of pay: £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900)Annual Salary Estimate: £26,800 - £27,900 per yearShift 1: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18: hours per week)  Permanent roleShift 2: Sunday 10:00-17:00, Monday 08:00-16:00, Thursday-Saturday 10:00-18:00 (36 hours per week) ...

  • Complaint Handler

    1 day ago

    Leicester, Leicester, United Kingdom Next Careers Full time

    DescriptionRate of pay: £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900)Shift 1: Tuesday-Wednesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00 (36 hours perm) Permanent roleShift 2: Sunday 10:00-17:00 Monday-Tuesday 08:00-16:00, Friday-Saturday 10:00-18: hours per week)  Permanent roleShift 3: Sunday 10:00-17:00, Monday...

  • Regulated Complaint Handler

    7 days ago

    Leicester, Leicester, United Kingdom Next Careers Full time £26,900 - £31,939 per year

    DescriptionRate of pay:  £14.23−£15.04 per hour (Annual Est. £26,800 - £27,900)Shift 1: Monday-Thursday 09:00-17:00, Sunday 10:00-17:00 (36 hours per week) Permanent roleShift 2: Tuesday-Thursday 9:00-17:00, Friday 9:00-16:45, Saturday 9:00-17:00 (36 hours per week) 12 Month Fixed Term ContractLocation: Desford Road, Leicester, LE19...