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Senior IT Support Engineer

1 week ago

Chester, Cheshire, United Kingdom In Technology Group Full time

Job Title: Senior IT Support Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £43,000 DOE

Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2 nd /3 rd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.

Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided (including fuel card).

Key Responsibilities:

  • Work on various client based projects
  • Resolve complex technical issues
  • Site visits, audit new customers, suggesting recommendations
  • Diagnose software and hardware faults
  • Helpdesk support for AV, phone, hardware issues

Personal Attributes:

  • Extensive use of Office 365 package
  • Knowledge on firewall, networking/security procedures, routing & switches
  • Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
  • Experience with virtualisation - Hyper-V / VMWare / Citrix etc
  • MS Certs highly desired
  • Fantastic communication skills, confident talking with seniors
  • Enthusiastic with a can-do attitude
  • Great team player, happy to help each other out

Benefits:

  • Company vehicle / or mileage paid
  • Free parking on site
  • 28 Days annual leave
  • Workplace pension
  • Collaborative and supportive team environment
  • Additional money earnt with on call or call out fee's

If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you Please apply for immediate consideration and interview

Key Words: Senior IT Technician, 2 nd line, 2 nd /3 rd line, Senior IT Engineer, Field Engineer, MSP Engineer, on site technician, on site engineer, technical support engineer, senior technical