Dispatcher / Scheduler

Job Title: Dispatcher / Scheduler (Temporary Contract)Location: CaterhamHours: Full-time, Monday to Friday Key ResponsibilitiesSchedule and allocate jobs to engineers based on availability, skillset, and locationAct as the main point of contact between engineers, clients, and internal teamsMonitor progress of ongoing works, ensuring deadlines and service standards are metUpdate internal systems with job details, progress notes, and completion reportsManage documentation including work orders, service reports, and compliance records-Support the operations manager with day-to-day coordination and planning tasksHandle urgent rescheduling or callouts as requiredTrack engineer hours, travel, and materials usage where applicableAssist in maintaining health and safety and quality compliance Skills & ExperiencePrevious experience in a coordination, scheduling, or dispatching role (preferably within engineering, maintenance, or field service)Strong organisational and multitasking skillsExcellent communication and interpersonal skillsConfident using Microsoft Office and scheduling/CRM softwareAble to work well under pressure in a fast-paced environmentA proactive approach to problem solving and attention to detail