Current jobs related to Assistant Head Concierge - London, Greater London - The Peninsula London

  • Assistant Head Concierge

    3 weeks ago

    London, Greater London, United Kingdom The Peninsula London Full time

    Assistant Head Concierge, to join our Team. This role is responsible for assisting the Head Concierge in planning, directing, controlling the entire activities and operations of the Concierge Desk, to maintain and improve the Peninsula Service Principles. Ensuring that excellent service, customer skills and service recovery are implemented. The role is...

  • Assistant Head Concierge

    2 days ago

    London, Greater London, United Kingdom The Peninsula London Full time

    Assistant Head Concierge, to join our Team. This role is responsible for assisting the Head Concierge in planning, directing, controlling the entire activities and operations of the Concierge Desk, to maintain and improve the Peninsula Service Principles. Ensuring that excellent service, customer skills and service recovery are implemented. The role is...

  • Head Concierge

    1 day ago

    London, Greater London, United Kingdom Search Full time

    Job Description Head Concierge / Assistant Residents Manager - £40,000 plus excellent benefits including an annual bonus.An amazing opportunity to join a high-end residential organization has landed You will be joining a senior leadership team driven to deliver an impeccable guest experience to the residents. The role offers the opportunity for someone to...

  • Head Concierge

    4 weeks ago

    London, Greater London, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert Join Rendall & Rittner as a Head Concierge Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. Position: Head Concierge Location: London Square Putney,...

  • Head Concierge

    2 weeks ago

    London, Greater London, United Kingdom Claibon Recruitment Full time

    Head Concierge/Building Manager8am to 5pm Mon to FriBelgravia SW1£38,000 to £42,000 Depending on experienceOn behalf of our client, we are seeking a highly organised and proactive person to oversee the daily operations of a prestigious private residential building in Belgravia. This role involves ensuring seamless operation of the building and its...

  • Head Concierge

    3 weeks ago

    London, Greater London, United Kingdom Abbatt Property Recruitment Full time

    Job Title: Head ConciergeLocation: SW15Working Hours: 4 on 4 off – 7:00am – 19:00pm Salary: £33,000 per annum - £34,000 per annum About the Role: Are you passionate about delivering exceptional customer service in a prestigious, high-end environment? We're seeking a dedicated Concierge to join a stunning private building in South West London. This is a...

  • Head Concierge

    3 weeks ago

    London, Greater London, United Kingdom The Park Tower Hotel Knightsbridge Full time

    Position SummaryResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all...

  • Head Concierge

    4 weeks ago

    London, Greater London, United Kingdom The Park Tower Hotel Knightsbridge Full time

    Position Summary Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all...

  • Head Concierge

    3 weeks ago

    London, Greater London, United Kingdom The Park Tower Hotel Knightsbridge Full time

    Position SummaryResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom The Ritz London Full time

    Night Concierge - The Ritz LondonTHE RITZ LONDON OVERVIEW Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for...

  • Night Concierge

    6 hours ago

    London, Greater London, United Kingdom Abbatt Property Recruitment Full time

    Job Description Position: Night ConciergeLocation: WestminsterWorking Hours: 4 on, 4 off (7 PM - 7 AM)Salary: £27,000 per annumWe are recruiting on behalf of our client for a dedicated and professional Night Concierge to join a traditional residential block in Westminster. This is an excellent opportunity for an individual with exceptional communication...

  • Member Wine Concierge

    1 day ago

    London, Greater London, United Kingdom Oswald's Full time

    Join to apply for the Member Wine Concierge role at Oswald'sOswald's is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.Oswald's is currently recruiting for a Member Wine...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert Join Rendall & Rittner as a Night Concierge Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: London Square, Nine Elms...

  • Day Concierge

    1 day ago

    London, Greater London, United Kingdom Rendall & Rittner Limited Full time

    Join to apply for the Day Concierge role at Rendall & RittnerExciting Opportunity Alert Join Rendall & Rittner as a ConciergeAre you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic...

  • Day Concierge

    1 day ago

    London, Greater London, United Kingdom Rendall & Rittner Limited Full time

    Join to apply for the Day Concierge role at Rendall & Rittner.Exciting Opportunity Alert Join Rendall & Rittner as a ConciergeAre you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic...

  • Night Concierge

    1 day ago

    London, Greater London, United Kingdom Rendall & Rittner Limited Full time

    Join to apply for the Night Concierge role at Rendall & Rittner.Exciting Opportunity Alert Join Rendall & Rittner as a Night ConciergeAre you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic...

  • Night Concierge

    1 day ago

    London, Greater London, United Kingdom Premier Estates Limited Full time

    The Corniche - 21 Albert Embankment, London, SE1 7TJRef: 20747Location: The Corniche - 21 Albert Embankment, London, SE1 7TJEmployment Type: Full-TimeWorking Pattern: 4 Days On, 4 Days Off – 1900 - 0700Salary: £30,000Department: ConciergeRegion: Central LondonClosing Date: 20/04/2025Exciting Opportunity Alert Join Rendall & Rittner as a Night ConciergeAre...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom Add Property Full time

    We are currently working on behalf of our trusted client who are looking for a Night Concierge. This is your chance to join a market leading Property Management company, renowned for excellence and forward-thinking ways of integrating tech to create a seamless experience for clients and customers. This exciting opportunity offers an unmatched route of career...

  • Night Concierge

    3 weeks ago

    London, Greater London, United Kingdom Add Property Full time

    We are currently working on behalf of our trusted client who are looking for a Night Concierge. This is your chance to join a market leading Property Management company, renowned for excellence and forward-thinking ways of integrating tech to create a seamless experience for clients and customers. This exciting opportunity offers an unmatched route of career...

  • Night Concierge

    1 day ago

    London, Greater London, United Kingdom Rendall & Rittner Limited Full time

    Exciting Opportunity Alert Join Rendall & Rittner as a Night ConciergeAre you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package.Position: Night ConciergeLocation: The CornicheWorking...

Assistant Head Concierge

1 week ago

London, Greater London, United Kingdom The Peninsula London Full time

Assistant Head Concierge

The Peninsula London is delighted to announce that we are seeking a Assistant Head Concierge, to join our Team. This role is responsible for assisting the Head Concierge in planning, directing, controlling the entire activities and operations of the Concierge Desk, to maintain and improve the Peninsula Service Principles. Ensuring that excellent service, customer skills and service recovery are implemented. The role is responsible for providing information regarding both City and Peninsula Hotel attractions and points of interest. 

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charge, and attractive benefits 
  • Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

  • Possess knowledge of the hotel and its offerings in all areas, city activities, i.e., theatre, the arts, special exhibits, concerts, shows, sporting events, leisure activities, sightseeing tours, etc. and establish close contacts with people in these areas to provide information.
  • Perform service functions including, but not limited to, restaurant reservations, ticket procurement, and shipping.
  • Actively network and build key contacts within the hospitality, culture and events sectors. 
  • Manage guest feedback and ensures elevated services recovery to exceed guest expectations, in keeping with the Peninsula Service Principles.
  • In the absence of the Head Concierge, attend weekly and monthly meetings to share and obtain information that will benefit the Concierge Desk. 

General Requirements

  • Minimum 3 years' experience in a concierge operation within which 1 year experience in the same capacity of a luxury international property.  
  • Good knowledge of customer service techniques, room, F&B and front desk processes, and systems.
  • Possess a resourceful knowledge of available city activities, theatre, restaurants, events, etc.
  • Ability to multi-task and communicate effectively yet in a friendly manner even if under pressure.
  • Excellent time management and organization, highly adaptable, naturally positive.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.