D365 CRM

D365 CRM & Platform Administrator Spalding, Lincolnshire - Hybrid (1-2 days onsite) £Competitive Salary + Hybrid Working + Development OpportunitiesThis is an excellent opportunity for a talented Dynamics 365 CRM & Platform Administrator to take full ownership of a Microsoft Dynamics 365 and Power Platform ecosystem.This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients.In this varied role, you will be responsible for the day-to-day management, configuration, and optimisation of Microsoft Dynamics 365 Customer Engagement (CE) and the wider Power Platform. You will be the primary point of contact to ensure the platform is stable, secure, scalable, and fully aligned with business needs.The ideal candidate will have proven experience administering Dynamics 365 CE/CRM environments and a strong working knowledge of the Power Platform (Power Apps, Power Automate, and Dataverse). You must have the ability to configure CRM components without code, possess strong troubleshooting skills, and understand CRM governance and solution management.This is a fantastic opportunity to balance hands-on configuration, 1st/2nd line support, and driving platform improvements within a growing organisation, enabling you to maximise the value of CRM functionality and automated workflows.The Role: Manage environments, licensing, updates, and capacity of the Microsoft Dynamics 365 CRM.Build and enhance Entities, Forms, Views, Workflows, and Model-driven Apps based on business needs.Troubleshoot system issues and extend solutions using Power Apps, Power Automate, and Dataverse.Establish security roles, enforce governance standards, and ensure GDPR and data protection compliance. The Person: Proven D365 CRM experienceStrong Power Platform Knowledge (Power Apps, Power Automate, and Dataverse)Ability to configure and customise CRM components without the need for code.Excellent skills in supporting end-users and working cross-functionally with technical and non-technical teams.