Sales Support Executive

2 weeks ago


Heckmondwike, United Kingdom Cast UK Full time

Role Profile Cast UK is supporting a growing and established family-owned business with a fantastic culture in their recruitment of a Sales Support Executive. Working as part of a supportive team, you'll take ownership of accounts and provide excellent account management whilst controlling the consumables requirements for customers. The role is Monday to Friday and based onsite.What's in it for you?Family business with genuine supportive culture & environmentRewards and recognition - discretionary bonus scheme and annual pay reviewsExposure and responsibility - no micromanagement and chance to bring new ideas and initiatives to the roleGrowing business that has doubled in turnover in the last 5 yearsChristmas shut down (not taken from holiday allowance)Key ResponsibilitiesDeliver exceptional customer service through account management, building relationships with account base and understanding their needs & requirementsAssist with customer queries across phone & emailWork closely alongside Sales Directors/Account managers to develop understanding of upcoming forecasts & new customersMonitor orders email inbox and process sales ordersLiaise with suppliers, with awareness of lead times, to ensure stock availability balances customer requirements.Demand forecast, help to plan future deliveries in line with customer usageGenerate purchase order acknowledgementsPrepare daily picking list for warehouse staff and relevant transport info for 3PL providersEnsure BRC policies are adhered toEnsure compliance to unique customer requirements and relevant HMRC legislationCheck pricing from suppliers and customers to maintain accurate marginsMonitor daily stock movements and take action proactivelyKey Skills & Experience Proven experience working in a similar role, ideally within a distributor environmentComfortable speaking with customers and suppliersCan-do attitude and natural problem solverSystem savvy - experience of Sage and Phocas would be advantageousExcellent communication skills, both written & verbalTeam player, willing to support with other areas/ departments as neededWant to recruit a similar role?Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit



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