Resident Liaison Officer

3 days ago


Rushden, United Kingdom Howells Solutions Limited Full time

Resident Liaison Officer - Social Housing Planned Works

Based in Rushden

Full time, permanent

£33,000 + car allowance

Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Rushden area.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.

Key Responsibilities include:

Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outYou will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

Please apply online now



  • Rushden, United Kingdom CV-Library Full time

    Job Advert: Resident Liaison Officer Position: Resident Liaison Officer Location: Rushden (Council Flats) Duration: Until the end of February Start Date: Immediate We are currently seeking an experienced and dedicated Resident Liaison Officer to join our team for an important project working in council flats in Rushden. This is a short-term role with the...


  • Rushden, United Kingdom Daniel Owen Ltd Full time

    Job Advert: Resident Liaison Officer Position: Resident Liaison Officer Location: Rushden (Council Flats) Duration: Until the end of February Start Date: Immediate We are currently seeking an experienced and dedicated Resident Liaison Officer to join our team for an important project working in council flats in Rushden. This is a short-term role with the...


  • Rushden, United Kingdom Howells Solutions Limited Full time

    Resident Liaison Officer - Social Housing Planned WorksBased in RushdenFull time, permanent£33,000 + car allowanceHowells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Rushden area.It will be your responsibility to develop positive...


  • Rushden, United Kingdom CV-Library Full time

    Resident Liaison Officer - Social Housing Planned Works Based in Rushden Full time, permanent £33,000 + car allowance Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Rushden area. It will be your responsibility to...


  • Rushden, United Kingdom Blue Water Recruitment Limited Full time

    Blue Water Recruitment are currently recruiting for a Resident Liaison Officer to work in Rushden. This is an ongoing temporary position which offers weekly pay. Ideal candidate would have the following experience: * Previous tenant liaison experience in a customer focused, high quality planned maintenance programme. * Must be able to demonstrate a...


  • Rushden, United Kingdom CV-Library Full time

    Blue Water Recruitment are currently recruiting for a Resident Liaison Officer to work in Rushden. This is an ongoing temporary position which offers weekly pay. Ideal candidate would have the following experience: * Previous tenant liaison experience in a customer focused, high quality planned maintenance programme. * Must be able to demonstrate a...


  • Rushden, United Kingdom Fawkes & Reece London Full time

    Resident Liaison Officer Purpose: To provide an exceptional customer experience for residents, clients and other stakeholders on refurbishment projects. Provide a dynamic customer care service, anticipate customers needs and ensure positive touch points throughout the customer journey. Responsibilities: * Ensure the residents are dealt with competently,...


  • Rushden, United Kingdom CV-Library Full time

    Resident Liaison Officer Purpose: To provide an exceptional customer experience for residents, clients and other stakeholders on refurbishment projects. Provide a dynamic customer care service, anticipate customers needs and ensure positive touch points throughout the customer journey. Responsibilities: * Ensure the residents are dealt with competently,...


  • Rushden, United Kingdom CV-Library Full time

    Resident Liaison officer required for a growing organisation based in Northampton. You will be responsible for providing an exceptional customer experience for residents, clients and other stakeholders on refurbishment projects. Provide a dynamic customer care service, anticipate customers needs and ensure positive touch points throughout the customer...


  • Rushden, United Kingdom Daniel Owen Ltd Full time

    Resident Liaison officer required for a growing organisation based in Northampton. You will be responsible for providing an exceptional customer experience for residents, clients and other stakeholders on refurbishment projects. Provide a dynamic customer care service, anticipate customers needs and ensure positive touch points throughout the customer...


  • Rushden, Northamptonshire, United Kingdom Daniel Owen Ltd Full time

    Job OverviewWe are seeking a dedicated and experienced Resident Liaison Officer to join our team for an important project working in council flats in Rushden.Key ResponsibilitiesAct as the main point of contact for residents, addressing their queries, concerns, and providing support throughout the project.Coordinate and communicate effectively between...


  • Rushden, Northamptonshire, United Kingdom Howells Solutions Limited Full time

    About the Role:We are currently recruiting for a Resident Liaison Specialist to join our team in Rushden. The successful candidate will be responsible for building strong relationships with residents, ensuring they receive timely updates and information about planned works. You will also be responsible for resolving any issues or concerns that may arise...


  • Rushden, Northamptonshire, United Kingdom ITS (Aylesbury) Ltd Full time

    We are currently seeking a Resident Liaison Manager to join our team at ITS (Aylesbury) Ltd. In this role, you will be responsible for managing the process of refurbishment projects, working closely with clients and other stakeholders to deliver exceptional customer experiences.About the JobAs a key member of our project team, you will have the opportunity...


  • Rushden, Northamptonshire, United Kingdom Daniel Owen Ltd Full time

    Job SummaryWe are seeking a motivated and organized Council Flat Resident Liaison and Communication Manager to join our team in Rushden.Duties and ResponsibilitiesCoordinating and facilitating communication between residents and the project team.Organizing and attending resident meetings to provide updates on project progress.Liaising with contractors and...


  • Rushden, United Kingdom Howells Solutions Limited Full time

    About the JobWe are seeking a Resident Liaison Officer to join our team delivering Planned Works in Social Housing in the Rushden area. The successful candidate will have a strong understanding of social housing and planned works, excellent communication and interpersonal skills, and a full clean driving licence with own vehicle.Key Responsibilities...


  • Rushden, United Kingdom Howells Solutions Limited Full time

    About the RoleWe are seeking a Resident Liaison Officer to join our team in the Rushden area. This is an exciting opportunity for someone who is passionate about building positive relationships with residents and supporting them through refurbishment, maintenance, and major works programmes.ResponsibilitiesCollecting tenancy agreement/approval formsVisiting...


  • Rushden, Northamptonshire, United Kingdom Howells Solutions Limited Full time

    **Planned Works Coordinator Wanted:**We are seeking a skilled and proactive Planned Works Coordinator to join our team at Howells Solutions Limited, delivering high-quality services to residents in the Rushden area.In this role, you will be responsible for:Working closely with contractors and stakeholders to ensure timely completion of planned works;Managing...


  • Rushden, Northamptonshire, United Kingdom Howells Solutions Limited Full time

    We are currently seeking a highly motivated Resident Experience Officer to join our team in Rushden. As a key member of our team, you will play a crucial role in ensuring that residents receive exceptional service during planned maintenance works.The successful candidate will have excellent communication skills and the ability to work independently, as well...


  • Rushden, Northamptonshire, United Kingdom Thorn Baker Industrial Full time

    We are seeking a highly skilled Customer Service Liaison Officer to join our team at Thorn Baker Industrial. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.Job DescriptionThe successful candidate will be responsible for coordinating residential projects, ensuring that all stakeholders receive...


  • Rushden, Northamptonshire, United Kingdom Howells Solutions Limited Full time

    Howells Solutions Limited is seeking a Resident Services Officer to join their team in the Rushden area.The estimated salary for this role is around £33,000 + car allowance.The ideal candidate will have experience working on planned maintenance projects and be familiar with the Decent Homes programme.This role involves working closely with tenants,...