Customer Service Executive

3 weeks ago

Carlisle, United Kingdom Arnold Clark Full time £24,500

Salary: £24,500 plus benefits

Type of work: Permanent

Location: Carlisle

About the Role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.

Why Choose Us?
  • 33 days’ holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth – access to a GP 24/7 and money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression
Hours

You’ll work a five-day week on a set rota that includes weekends (40 hours per week).

Day-to-Day Duties
  • Preparing the showroom and cars for the day ahead.
  • Assisting with showroom presentation and advertising.
  • Supporting the Sales department and delivering excellent customer experience.
  • Organising and accompanying customers on test drives.
  • Learning about our vehicles and manufacturers.
  • Enhancing the customer journey from enquiry to delivery.
Essential Skills
  • Confident communicator with a positive attitude.
  • Willingness to go the extra mile for an outstanding customer journey.
  • Full UK driving licence.
  • Ability to work on initiative and within a team.
  • Eager to progress within this role to car sales.
Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and communities, nurturing talent and encouraging ambition.

Benefits
  • Discount on new and used vehicles
  • Contributory pension scheme
  • Private medical insurance
  • Life assurance

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