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Mobile Support Officer

1 month ago


Trowbridge, United Kingdom Berry Recruitment Full time

Join the Team That Keeps Our Community Safe and Secure
Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team. Help monitor and support those who need it most, ensuring safety and security for all.

Position: Mobile Support Officer
Location: Trowbridge, within a 20 minute drive radius of BA14 8LS
Type: Full-Time
Shift Pattern:
* Covers 7 days per week, 24 hours.
* Core hour schedules are from 9am to 2am, including weekend working.
* Majority of shifts are from 4pm to 2am with a 7.5-hour shift.
Pay Rate:
* Daytime: £11.56 per hour
Why You'll Love Working With Us:
* Gain invaluable hands-on experience.
* Thrive in a supportive and inclusive work environment.
* Unlock opportunities for personal and professional growth.

Your Role: As a Mobile Support Officer, you'll play a key part in:
* Installing and decommissioning electronic monitoring equipment in the homes of those subject to electronic monitoring.
* Visiting the homes of those on curfew to install and calibrate monitoring equipment, ensuring they can be detected within the boundaries of their property.
* Installation and upkeep of electronic monitoring devices.
* Collaborating with team members to ensure seamless operations and clear communication.
* Delivering top-notch customer service to individuals under electronic monitoring.

What You Bring:
* Full UK Driving License - Manual (not automatic) - No more than 9 points.
* Extensive travel within the UK - Car & fuel card provided for work purposes.
* No prior experience needed - we'll provide all the training you need
* BPSS clearance - Full 3-year work history with gaps of over 28 days covered.
* Basic DBS clearance (or a willingness to obtain one).
* Outstanding communication and interpersonal skills with an excellent standard of verbal English.
* Ability to work flexibly, both independently and as part of a dynamic team.
* Keen attention to detail and strong problem-solving abilities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job