Accountancy Software
1 week ago
Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Software Support specialist for a post sales support role based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially, hybrid with 2 days a week in the office.
Responsibilities
* Providing support to their sales partners, with a critical focus on onboarding partner, strategy and training, including effective communication to customers and multiple internal stakeholders.
* Share understanding and expertise with partners of the relevant accounting principles
* Ability to build urgency in customers to activate and use their subscriptions.
* Effectively manage relationships with multiple external partners and internal sales teams.
Experience
* Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
* Experience delivering software-based product onboarding or training.
* Accounting or bookkeeping Qualifications i.e ACCA , AAT, ICB.
* Good communication skills.
* Knowledge of accountancy firm environments would prove useful.
Benefits
• Long contract
• Possible temp to perm
• Free breakfasts
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