Independence and Wellbeing Advisor

2 weeks ago

Ipswich, United Kingdom Opus People Solutions Ltd Full time

Independence and Wellbeing Advisor (Customer Service Advisor)

Pay: £13.05 per hr, 37 hours per week, Mon-Fri

Location: Office based only in Ipswich - no hybrid work.

Length: 12 months with opportunity to apply for a permanent position.

Are you looking to start a career in Social Work?

Are you a passionate, motivated, resilient individual who would like a role that really makes a difference?

Do you possess excellent customer service?

This is an exciting opportunity for everyone wanting to gain experience within Social Care - you will be able to develop knowledge and support your local community.

We are sourcing for Independence and Wellbeing Advisors to join a large team of qualified professionals who will support and enable Suffolk County Council Customer First to fulfil its statutory duties to vulnerable adults, children and families.

As an Independence and Wellbeing Advisor you will be the first point of contact for social care enquiries relating to Suffolk residents, including adult services, Children and Young People's services and Mental Health referrals. This will include, managing different contact channels (telephone, email, webchat), dealing with a diverse range of individuals with a variety of queries and demands of differing complexity.

Some contacts will be from vulnerable individuals, so successful candidates will be required to have the following attributes:

Strong attention to detail
Exceptional customer service
The ability to work within a pressurised target driven environment
Comfortable with dealing with sensitive information
Passionate about Social Work & deliveringCustomer First works as a team to support one another, they work together to ensure a high standard of service is achieved. The team has a variety of individuals within the team at differing stages in their careers so they can support career development opportunities.

You will be offered an in-depth training plan, both online and face-to-face. You will be supported by a mentor throughout the start of employment as well as a direct line manager. Team Leaders will be available at all times should you have any questions.

No day will be the same within this role, you will have to demonstrate strong resilience at times, work to strict deadlines and provide a high quality of service. However, this role will also bring career progression, highly rewarding role, helping make a difference and job satisfaction

Working hours are Monday - Friday 8am - 4:09pm, 8:36am - 4:45pm & 9:15am - 17:24pm

Once you are successful in becoming a permanent member of the team and you will work directly for Suffolk County Council, and you will receive fantastic benefits like:

Performance related annual pay progression, in addition to an annual cost of living pay increase
Access to the Local Government Pension Scheme (LGPS)
Access to further training, formal qualifications, learning and career progression
Access to a health cash plan to help to cover costs such dental, optical, physio etc.
An occupational sick pay scheme
Tax free bikes through cycle to work scheme
Up to 28 days annual leave, plus bank holidays and two paid volunteering days
Plus many moreWorking as Independence and Wellbeing advisor you will gain valuable experience working with Adult and Community Service / Children and Young People Services, you will have an amazing opportunity to expand on knowledge, shadow other teams plus training sessions.

If you are looking to develop your career while being supported on the way, this position is for you

"Suffolk County Council's WE ASPIRE values: Wellbeing, Equality, Achieve, Support, Pride, Innovate, Respect and Empower.

The mission is to make a positive difference for Suffolk; committed to working together, striving to improve, and securing the best possible services.

Suffolk County Council's Ambitions based on the council's objectives as laid out in their Corporate Strategy for 2022-26

  • Independence and Wellbeing Advisor

    2 weeks ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Independence and Wellbeing Advisor Pay: £13.05 per hr, 37 hours per week, Mon-Fri Location: Office based only in Ipswich - no hybrid work. Length: end of March 2025 with opportunity to apply for a permanent position. Are you looking to start a career in Social Work? Are you a passionate, motivated, resilient individual who would like a role that really...

  • Independence and Wellbeing Advisor

    3 weeks ago

    Ipswich, United Kingdom CV-Library Full time

    Independence and Wellbeing Advisor Pay: £13.05 per hr, 37 hours per week, Mon-Fri Location: Office based only in Ipswich - no hybrid work. Length: end of March 2025 with opportunity to apply for a permanent position. Are you looking to start a career in Social Work? Are you a passionate, motivated, resilient individual who would like a role that...

  • Independence And Wellbeing Advisor

    3 weeks ago

    Ipswich, United Kingdom Opus People Solutions Full time

    Independence and Wellbeing Advisor Pay : £13.05 per hr, 37 hours per week, Mon-Fri Location: Office based only in Ipswich - no hybrid work.Length: end of March 2025 with opportunity to apply for a permanent position.Are you looking to start a career in Social Work?Are you a passionate, motivated, resilient individual who would like a role that really makes...

  • Independence and Wellbeing Advisor

    3 weeks ago

    Ipswich, United Kingdom Opus People Solutions Full time

    Independence and Wellbeing AdvisorPay: £13.05 per hr, 37 hours per week, Mon-FriLocation: Office based only in Ipswich - no hybrid work.Length: end of March 2025 with opportunity to apply for a permanent position.Are you looking to start a career in Social Work?Are you a passionate, motivated, resilient individual who would like a role that really makes a...

  • Independence And Wellbeing Advisor

    2 weeks ago

    Ipswich, United Kingdom Opus People Solutions Full time

    Independence and Wellbeing Advisor (Customer Service Advisor) Pay : £13.05 per hr, 37 hours per week, Mon-Fri Location: Office based only in Ipswich - no hybrid work.Length: 12 months with opportunity to apply for a permanent position.Are you looking to start a career in Social Work?Are you a passionate, motivated, resilient individual who would like a role...

  • Independence and Wellbeing Advisor

    2 weeks ago

    Ipswich, United Kingdom CV-Library Full time

    Independence and Wellbeing Advisor (Customer Service Advisor) Pay: £13.05 per hr, 37 hours per week, Mon-Fri Location: Office based only in Ipswich - no hybrid work. Length: 12 months with opportunity to apply for a permanent position. Are you looking to start a career in Social Work? Are you a passionate, motivated, resilient individual who would...

  • Safety and Wellbeing Advisor

    10 hours ago

    Ipswich, Suffolk, United Kingdom CV-Library Full time

    CV-Library is seeking an experienced Safety and Wellbeing Advisor to join our team in Ipswich. The ideal candidate will have a strong background in health and safety, with a proven track record of providing guidance and coaching to operational teams.The successful candidate will be responsible for ensuring contract/project compliance with relevant...

  • Health, Safety

    2 weeks ago

    Ipswich, United Kingdom CV-Library Full time

    About The Role of Health, Safety & Wellbeing Advisor vacancy. One of our Civil Engineering clients are looking to recruit a Health, Safety & Wellbeing Adviser to work from their Ipswich office (hybrid), covering the Suffolk region. The purpose of this role is to provide functional Health, Safety and Wellbeing advice, guidance and coaching to the...

  • Health, Safety

    2 weeks ago

    Ipswich, United Kingdom E-Fab Recruitment Full time

    About The Role of Health, Safety & Wellbeing Advisor vacancy. One of our Civil Engineering clients are looking to recruit a Health, Safety & Wellbeing Adviser to work from their Ipswich office (hybrid), covering the Suffolk region. The purpose of this role is to provide functional Health, Safety and Wellbeing advice, guidance and coaching to the...

  • Health and Wellbeing Advisor

    10 hours ago

    Ipswich, Suffolk, United Kingdom CV-Library Full time

    Health and Safety ProfessionalCandidate must be able to conduct home visits to support employees returning to work after long-term sickness absence.Location: Flixton, SuffolkAbout the JobWe require an experienced Occupational Health Advisor to provide occupational health cover to agency staff.The successful candidate will have a degree in Occupational Health...

  • Children's Wellbeing Practitioner

    6 months ago

    Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you a qualified Children’s Wellbeing Practitioner? If so, read on. The Under 18 Wellbeing Service is part of the national accredited IAPT initiative. The aim of this is to increase mental health access to those living in Suffolk under the age of 18 who are experiencing mild to moderate levels of anxiety and depression. The service works in conjunction...

  • Independent Financial Advisor

    6 days ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Job Description ?? Independent Financial Adviser (IFA) ?? Location : Ipswich Salary : up to £45,000 per annum + Car Allowance Permanent Opus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich.If you're looking to elevate your...

  • Wellbeing Engagement Worker

    6 months ago

    Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    The Suffolk Wellbeing Service is part of the national accredited IAPT initiative. The aim of this is to increase mental health access to those living in Suffolk aged 16 and above who are experiencing mild to moderate levels of anxiety and depression. The service works in conjunction with Norfolk and Suffolk NHS Foundation Trust (NSFT) by providing low and...

  • Independent Financial Advisor

    3 weeks ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Independent Financial Adviser (IFA) Location : Ipswich Salary : up to £45,000 per annum + Car Allowance Permanent Opus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich.If you're looking to elevate your career in financial...

  • Independent Financial Advisor

    1 week ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Independent Financial Adviser (IFA) Location: Ipswich Salary: up to £45,000 per annum + Car Allowance Permanent Opus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich.If you're looking to elevate your career in financial planning...

  • Independent Financial Advisor

    2 weeks ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    🌟 Independent Financial Adviser (IFA) 🌟Location: IpswichSalary: up to £45,000 per annum + Car AllowancePermanentOpus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich. If you’re looking to elevate your career in financial...

  • Independent Financial Advisor

    3 weeks ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Independent Financial Adviser (IFA) Location: IpswichSalary: up to £45,000 per annum + Car AllowancePermanentOpus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich. If you’re looking to elevate your career in financial planning...

  • Independent Financial Advisor

    3 weeks ago

    Ipswich, United Kingdom Opus People Solutions Ltd Full time

    Independent Financial Adviser (IFA) Location: IpswichSalary: up to £45,000 per annum + Car AllowancePermanentOpus People Solutions have a great opportunity for a driven and passionate Independent Financial Adviser (IFA) to join a thriving, independent financial advisory firm based in Ipswich. If you’re looking to elevate your career in financial...

  • Policy and Strategy Advisor

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Babergh and Mid Suffolk District Council Full time

    Policy and Strategy Advisor - HousingBabergh and Mid Suffolk District Council is seeking a highly skilled Policy and Strategy Advisor - Housing to join our team. The successful candidate will be responsible for developing and delivering effective housing strategies that meet the needs of diverse communities in Babergh and Mid Suffolk.The role offers a...

  • Independent Healthcare Professional

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Practice Plus Group Full time

    About Our TeamWe are a proud member of Practice Plus Group, a leading provider of NHS services. We are seeking an Advanced Clinical Practitioner to join our team, working in our Clinical Assessment Service (CAS) supporting our NHS 111 call centre.This role offers a unique opportunity to work autonomously, assessing patients via phone, prescribing medication,...