Service Coordinator

2 weeks ago


SouthendonSea, United Kingdom PFS Group Full time

Service Coordinator
Location: Southend, Essex
Salary: £23,795.00 per annum
The companyhas been established since 1998. They have built their reputation on listening to client's requirements and specifications in order to provide their clients with an outstanding service.
They have the people, the products, and the financial resources to manage any project from start to finish. They provide Design, Supply, Installation, Commissioning & Maintenance of Fire & Security systems.
The Role
Working in a team with a supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The team is structured to promote constructive conversations to deal with issues and in addition there are weekly departmental meetings and also one to one discussions with your manager.
Your role will be to assist in the daily running of their service department which has multiple Service engineers and a number of regular partners they work with. You will be responsible for booking in the engineer’s work, speaking to customers, responding to internal and external emails, reviewing & invoicing jobs, and completing a multitude of other administrative tasks. You will be working within their PPM Bookings team which will involve teamwork as a large part of your role.
The role is varied and can be fast paced at times whilst equally can be very rewarding working on your own or with the team to resolve issues.
Full training will be provided, and they don't expect candidates to have any prior industry knowledge.
* Handle the workload associated with supplying preventative maintenance & reactive maintenance services
* Contact clients to book service visits taking into account specific job and access requirements
* Liaise with contractors where required for specialist services
* Handle telephone calls and emails from clients and engineers dealing with any queries
* Categorise and resource the correct engineer for reactive calls based on skills set and proximity to work location
* Liaise with other departments within the business to get issues and situations resolved
* Produce reports as and when required by clients and senior staff members
* Review portals for some of their clients and ensure these are looked after and information processed/uploaded as and when required
* Create Risk and Method Statements and raise Work Permits for jobs
* Review completed jobs checking the work has been carried out correctly and compliantly, any quotations have been raised by the engineer and that any follow-up service work is notified to the client and booked in
* Raise invoices for completed jobs
* Perform all duties professionally, promptly, and efficiently
* Act as an ambassador for the company
Skills and Qualifications
* Must be able to work constructively as part of a team
* Able to work well on your own and on your own set workload
* Calm under pressure
* Good time management and organisation
* Passion, enthusiasm and focus for the job role
* A good eye for attention to detail
* Desire to provide a good level of service to their clients
Benefits
* Casual dress
* Company events
* On-site parking
* Referral programme
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate to apply.
The company is an established Fire & Security Company based in Southend, Essex. They have experienced rapid growth over the past few years and are looking for the right candidate to join the company.
The company is an Equal Opportunity Employer. They do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need


  • Service Coordinator

    6 months ago


    Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time

    _“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”_ - “At Olympus, we believe everyone should have...

  • Service Coordinator

    3 weeks ago


    Southend-On-Sea, United Kingdom Ad Warrior Full time

    Service CoordinatorLocation: Southend, EssexSalary: £23,795.00 per annumThe companyhas been established since 1998. They have built their reputation on listening to client's requirements and specifications in order to provide their clients with an outstanding service.They have the people, the products, and the financial resources to manage any project from...


  • Southend-on-Sea, United Kingdom iSpy Group Full time

    **Position Overview**: We are currently seeking a highly skilled and experienced Service Coordinator to join our team. The Service Coordinator will play a critical role in ensuring the smooth operation of our service department by coordinating service requests, managing schedules, and providing exceptional customer support. **Responsibilities**: -...

  • Service Coordinator

    3 weeks ago


    Southend-on-Sea, United Kingdom CV-Library Full time

    Service Coordinator Location: Southend, Essex Salary: £23,795.00 per annum The companyhas been established since 1998. They have built their reputation on listening to client's requirements and specifications in order to provide their clients with an outstanding service. They have the people, the products, and the financial resources to manage any...

  • Service Coordinator

    3 weeks ago


    Southend-on-Sea, United Kingdom CV-Library Full time

    Service Coordinator Location: Southend, Essex Salary: £23,795.00 per annum The companyhas been established since 1998. They have built their reputation on listening to client's requirements and specifications in order to provide their clients with an outstanding service. They have the people, the products, and the financial resources to manage any...


  • Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time

    Service desk Coordinator - FM Service Provider - Central London - Up to £34,000 per annum    Are you looking for a new challenge in Central London? Do you have experience scheduling operatives diaries within FM?   CBW is currently recruiting for a Service desk Coordinator. The Service Desk Coordinator will have responsibility for the overall process to...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Support Services Coordinator to join our team in Southend-on-Sea.Job Summary:As a Support Services Coordinator, you will play a vital role in supporting individuals with disabilities in their daily lives.Key Responsibilities:Develop and implement personalized support plans to promote independence and well-being.Collaborate...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Sanctuary Personnel Ltd Full time

    Job DescriptionThe Childcare Services Coordinator will be responsible for providing efficient and cost-effective services to children, young people, and their families, ensuring their needs are professionally assessed.This involves undertaking responsibility for an area of work in a team, supervising team members, and promoting equal opportunities good...

  • Service Coordinator

    6 months ago


    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...

  • Service Coordinator

    6 months ago


    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...

  • Service Coordinator

    6 months ago


    Southend-on-Sea, United Kingdom PFS Group Full time

    **About the Service Department & The Role** Working in a team with a Supervisor, two other Senior team members and six other Coordinators you will be part of an environment which empathises both individual and team working skills. You will share the workload with your fellow coordinators while also accumulating defined areas of responsibility over time. The...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Support Services Coordinator at beBee Professionals, you will play a vital role in supporting individuals with disabilities in their daily lives.Key Responsibilities:Develop and implement personalized support plans to promote independence.Collaborate with service users, families, and healthcare professionals to ensure seamless care.Organize community...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Forward Leeds Full time

    Caseload Coordinator Role:Join our dedicated team at Forward Leeds as a Caseload Coordinator - Recovery Services. In this dynamic role, you will be responsible for managing a caseload of individuals requiring support with their recovery journey. By devising and implementing personalized plans, you will contribute significantly to reducing substance-related...

  • Coordinator

    6 months ago


    Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time

    _At Olympus, we believe everyone should have the opportunity to live life to the full. For over 100 years, we have been pioneering innovative medical technologies and solutions that made the previously invisible - visible.”_ We have an exciting opportunity to join Olympus on a 12 month FTC in the position of Field Service Coordinator. Field Service...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Tripod Partners Full time

    About the RoleAt Tripod Partners, we are seeking an experienced Clinical Service Coordinator to support our Hospice Care services. As a key member of our team, you will play a vital role in providing a comprehensive clinical service for adult and children & young people's inpatient services.Main ResponsibilitiesYou will collaborate with clinical colleagues...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Cooks Motor Group Full time

    About the RoleWe are looking for a Global Car Sales and Service Coordinator to join our team at Cooks Motor Group. This is an exciting opportunity to broaden your experience across both sites and brands in a successful global automotive group.Job DescriptionThe successful candidate will be responsible for managing the movement and security of retail...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Arriva Kent Thameside Limited Full time £12 - £17

    Join Our Team:We are looking for a Community Shuttle Coordinator to join our team at Arriva Kent Thameside Limited. As a Community Shuttle Coordinator, you will be responsible for coordinating our community shuttle services and ensuring that our customers receive the best possible experience.About the Position:This is a unique opportunity to join our team...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CBRE Enterprise EMEA Full time

    Role Overview: We are seeking a skilled Facilities Coordinator to join our team in the UK. As a CBRE Facilities Sr. Coordinator, you will play a key role in coordinating clients, vendors, and contractors to ensure complex work orders are complete.This role is part of the Facilities Management functional area which focuses on all aspects of the operations of...


  • Southend-on-Sea, United Kingdom CV-Library Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities Coordinator As a CBRE Facilities Sr. Coordinator, you will coordinate clients, vendors, and contractors to make sure complex work orders are complete. This job is a part of the Facilities...

  • Service Coordinator

    6 months ago


    Clacton-on-Sea, United Kingdom CB Heating Ltd Full time

    We are looking for a **Service Coordinator Installation Team/ Customer Complaints Handler **to join our growing and dynamic team, at our Clacton-On - Sea site. - **Who are we? **_ CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience...